Gastnutzer
14. Juli 2024
This place not only has the worst customer service and deteriorating rooms, but It is also dangerous. There is BED BUGS!!!!!! My daughter woke up in the middle of the first night with rashes on her arm clearly caused by bedbugs and the uncleanlyness of the place, and when we brought the issue to the sleeping front desk receptionist, his reply was not an apology or anything close it but an unpolite: “I need to check you out”. No offer for another room, or return of money, no compensation. We knew right there and then that we need it to get our family out of this dangerous and unhygenic place ASAP. Fortunately, we found another hotel at 3:00 am close by that was much cleaner and better kept. I took the proper precautions by checking every member of our family for rashes, had my daughter take a shower at the new hotel and sealed the clothes she was wearing in a plastic bag. Because of this experience, I will probably never come back to Virginia beach. Or maybe I will reconsider when I learn that this place has been shut down by the health department.
Übersetzen