Gastnutzer
8. Oktober 2024
The property is good and located at a convenient junction however maintenance & service is poor. The staff are quite unfriendly and didn’t care to help. Parking assistant didn’t help in luggage and there was a bellboy to guide or show you the room. The reception desk people were cold and have to ask multiple times for anything and they do not even lift the phone when called from the room. Breakfast buffet items were tasty but many items were finished even at 9 am (breakfast timing was from 8am to 10:30am, staff didn’t care to refill and service was extremely slow. Room maintenance was poor as in bathroom lot of loose fitted items and bucket was broken. Biggest fraud was even though room was mentioned to have king size bed, they kept queen size bed and when asked to change they mentioned that all of their rooms have queen bed only.
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