Gastnutzer
16. Juli 2023
This hotel is older and is in serious need of updates and renovations. The lamp shades are tattered, the carpet is stained, the bath tubs need replaced. They are old, dingy, and slippery. We found hairs on the shower walls. There was an odor in the front lobby. There was an accident in Victoria the day we arrived. Their systems (IT) were down, so there was a mix up in our room assignments, and we weren’t able to even receive our room keys until a couple of hours following check-in. The staff was super sweet and helpful. This was no fault of theirs, but the hotel itself was less than satisfactory. I would not stay here again, and I would recommend it to no one I know. Hilton needs to do something to improve this property. Staff is great. Property is substandard.
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