Hampton Inn & Suites Vero Beach Downtown

Clean and easy

I checked into hotel with Hilton points and this hotel kept charging my card every day for different amounts-room was outdated -breakfast was just ok-front desk people were rude and nasty-pool was small -no towels-bad location and not near any good places

Hotel is centrally located - beach is a drive over the bridge, but hotel is clean/staff friendly & restaurants are close. Wife likes the Outlets - this ives us both what we want - as a Platinum Hilton member, I can vouch for the way this location is run!

Great hotel in a central location. Very clean, staff kind, helpful We picked this location for our 30th wedding anniversary. For us, low key, walking distance to shops & restaurants was our desire. Our room was spotless, not a “strange “ hair to be found. We found housekeeping to be at a high level all of our stay. We had some relaxing time at the pool (it happened to be yard day, no one’s fault). Breakfast was wonderful, nothing lacking, lots of options and several dining area options too. Hope we get to go back

Very nice HI&S in Vero. Close to the water, decent rooms. Very inviting property. Nice meeting space. Had a good arrival and departure. In fact, they extended my stay a bit due to my flight schedule. Nice people. The gym Ned's work though. 2 out of 3 treadmills weren't working. The 1 that did skipped after 4mph. 1 of the other cardio machines was broken as well. Breakfast on-site was typical. Good trip and stay.

Worst hotel in Vero. Never again plenty of other nearby much better. Staff are rude. Manager is more attending to the rude saff than the customers. Hardly changing the sheets. I wish corporate would do something about this type of service. Hilton is much better than this.

Dump of a hotel. Ridiculously bad service. Virtually no recognition of Hilton gold status (got a bag of chips when I asked what the gold benefits were). No priority check in line for Hilton elites so took forever to check in. Refused rollaway bed and upgrade, then fought with us about how many pillows and sheets they would give us the make a bed for my daughter on the floor so she wouldn’t have to share a bed with her brother. Then housekeeping guy who refused to give us 2 sheets and 2 pillows, came looking for the cart he left outside our room at 930 at night. Waking up both kids banging on the door demanding to know where the cart was he left in the hall then had the front desk call our room once we got the kids settled again so they could ask us about the cart he lost. This place is a joke (and a dump-hand prints all over the bathroom-gross). Steer clear, especially if you have kids.

the Vero Beach Hampton Inn Downtown lobby is very nice. Reception desk personnel were not outstanding. One of them didn’t have the wherewithal to acknowledge me while on the phone and turned her back on me. For 23 years I’ve always believed there is a room condition criteria for booking a Hilton room to meet their standards. This room was downright Skanky. Room maintenance/condition were that of a flea bag room and not Hilton standards. It was extremely worn. The brown carpet tiles were badly stained and lifting up. The shower door didn’t close and there was a lot of rust. Breakfast was poor - little choice. Definitely not staying here again and telling everyone I know to avoid it. This place gives “franchised O&O” a big beware signal to potential guests. It was never quiet. It was not dark. The blackout panel was about 1/3 the size required to make the room dark to shut out the parking/street lights. In response to my feedback survey, the assistant GM’s quick apology & acknowledgement that the room should be refreshed feels like lip service. It doesn’t make it better nor does it stop Hilton from booking this room to other people before the “refresh”. Shame on Hilton. The two night stay cost was very expensive compared to the cleanliness (or grossness) and conduciveness to a quality sleep. I’m disappointed. Hilton got their full bill paid despite not honoring their end of service. I want my money back.

I stayed at this hotel for one night. The hotel is conveniently located if you need to be in or near downtown Vero Beach. I also liked that they had enough dedicated parking spots for Diamond Hilton Honors members. The hotel has a nice lobby and staff was welcoming. However, the cleaning was not the best. The carpets have a beautiful pattern, but showed obvious signs of needing to be cleaned. As I entered my room, I noticed there were places commonly touched that had not been cleaned anytime recently. The bedside and bathroom light switches were very dirty, but the telephone was even worse. The bathroom shower floor felt greasy and the white shower wall had two obvious areas with dark spots, which could probably be easily taken care of with bleach or proper cleaning after each guest leaves. The A/C unit in my room was very loud and did not appear to cool properly, as I was very hot and miserable most of the night. Although I was initially impressed when I got to the hotel, I left the next day very tired and disappointed. Nevertheless, I would give it another chance, as I believe these are fixable issues. If I had to stay more than one night, I would’ve requested a different room, or at the very least that it be more thoroughly cleaned.