Hotel Locanda Canal

We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor. I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases. The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would. The bedroom had multiple squashed mosquitos on the walls next to the bed. The lace curtain had a couple of cigarette burns on it. The bedcover had a cigarette burn on it. The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket. The safe was not working. The instructions to use the safe were so old & worn out you couldn't read them. The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working. You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool. The toilet roll holder wouldn't hold the toilet roll and it kept falling off. The bathroom bin was broken and filthy The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am. I am a travel agent & book many guests to stay in cities around the world including Venice I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy. We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour. Kindest regards

very good hospitality and we are happy with our overall stay.

The room is small, there is no light, all is dark and narrow, the bathroom is small, the shower is smallest. The breakfast room is poor, the food is poor too. I don't recommend it to any of my friends.

Locanda molto carina! Piccolina ma carina! All’arrivo siamo stati accolti da una signora, molto gentile e cordiale! La mattina viene servita la colazione a buffet, un buffet con poca scelta, ma quello che contiene basta per fare una buona colazione! L’unica pecca la camera, la pulizia, e il bagno piccolissimo!

/_____ITALIANO_👇_/_____________________________ **Check-in:** Check-in veloce, personale cordiale. **Camera:** Camera spaziosa, non pulita, con Wi-Fi, TV, minibar. Vista brutta. **Servizi:** Servizi: Prima colazione. Esperienza scarsa. **Ristorante:** Assente **Posizione:** Posizione centrale, vicino a piazza San Marco. **Pulizia:** Pulizia scarsa, presente polvere, pelucchi e i muri sono cosparsi di zanzare morte con evidenti tracce di sangue secco, aree comuni ben tenute. **Qualità-Prezzo:** Rapporto qualità-prezzo discreto. **Conclusione:** Soggiorno deludente. Posso capire il prezzo essendo a venezia, ma appunto con un prezzo del genere una persona si aspetta almeno di vivere un esperienza, che però si è rilevata deludente. Consigliato a lavoratori. /_____ENGLISH_👇_/______________________________ **Check in:** Quick check-in, friendly staff. **Room:** Spacious room, not clean, with Wi-Fi, TV, minibar. Bad view. **Services:** Services: Breakfast. Poor experience. **Restaurant:** Absent **Position:** Central location, near Piazza San Marco. **Cleaning:** Poor cleaning, there is dust, lint and the walls are littered with dead mosquitoes with obvious traces of dried blood, well-kept common areas. **Quality price:** Decent quality-price ratio. **Conclusion:** Disappointing stay. I can understand the price being in Venice, but precisely with such a price a person expects at least to have an experience, which however turned out to be disappointing. Recommended for workers.

Stanza piccola e un po’ decadente, bagno veramente minuscolo con doccia al limite per dimensioni, una persona robusta non sarebbe potuta entrarci. La colazione servita in una sala troppo piccola e con prodotti di scarsa qualità. Non proprio consigliato