Costa Riviera Hotel

Nice experience.. nice food… good service given by Mr. Saurabh Pal. Nice rooms and good facilities provided by the hotel. Overall good stay and experience.. clean rooms and good staff members.. very polite and helpful… Happy and satisfied…

We are in room 315 it is suite room and service is very bad here. First of all there some bad smell in room it is about some pest control done in room. Second the sheets and comforter are very dirty. Bath towels are very old. Furniture is very old and not clean . The tapestry of chairs is very dirty. Over all experience is bad.

We had dinner at Seasons Restaurant at Costa Riviera Hotel for 3 nights in a row because we enjoyed the food so much. Our waiter Rahul was very helpful with our menu selections and gave us great service. The food was fresh and had beautiful flavours. I would recommend this restaurant.

Our group of 8 women recently stayed at Hotel Costa Riviera for 3 nights in September 2024, and while we’ve enjoyed this hotel in the past, this time, the experience was disappointing in several ways. Firstly, the breakfast, which was included in the room tariff, fell short of expectations. We were served the exact same spread on all three days, a departure from the variety offered in previous stays. This lack of freshness and diversity was quite disheartening, especially considering the hotel’s usual standards. Room upkeep has also noticeably declined. The overall cleanliness and maintenance were not up to par, making the stay feel less comfortable. To make matters worse, the RF keys for our rooms frequently malfunctioned. We had to repeatedly take the lift down to the reception to have them reset, which was very inconvenient. At one point, we were handed a master key to access all four of our rooms. While this helped in the short term, it was a significant security risk. Knowing that someone else could be given the same key raised concerns about the safety of our belongings. Additionally, the staff at the reception could have been more welcoming. Considering Varanasi is an ancient and holy pilgrimage city, it would have been more fitting for the people manning the reception to be more receptive and friendly. A smile and a bit of warmth would have made a difference, especially for guests on a spiritual journey. Overall, while the hotel has been a reliable choice for us in the past, this stay was marred by these issues. Hopefully, they address these concerns to restore the quality we've previously experienced.

Costa!!!The staff was incredibly courteous and attentive, making sure every detail of my experience was flawless. From the warm welcome at check-in to the thoughtful assistance throughout my stay, they truly went above and beyond to make me feel comfortable.The rooms were spacious, clean, and beautifully maintained, with all the modern amenities one could ask for. The hotel's location is also fantastic, offering easy access to key sites like the ghats and temples. The in-house restaurant served delicious food, and the breakfast spread was a delightful mix of local and international cuisine.Special mention to the front desk team for being so prompt with my requests and the housekeeping staff for their meticulous service. I highly recommend Costa Riviera for anyone looking for a luxurious and hassle-free stay in Varanasi!"

So happy visit this lovely hotel delicious to find it unchange . brilliant location on near Kashi vishwanath mandir quite and relaxed . heritage hotel with well maintained and comfertable room easy walking distance to Ghat and many. Resturant and cafe Thank you so much Sandeep ji for your kindness and looking after me so well it felt like coming home