Hampton Inn Utica

All the employees were very nice.. the room was well taken care of.. everything clean and fresh.. the only one complaint I have is the breakfast food could be warmer.. most of it was either warm of cold..

樓道里、房間裏都是**味兒，特別不隔音，隔壁和樓上在幹什麼聽的一清二楚，特別吵。

Honestly is what you would expect from a Utica hotel. The bathroom was somewhat dirty, and the sheets on the bed looked like they hadn’t been changed. Other than that the room looked clean. The hotel was nice and clean in the hallways and in the lobby. Breakfast was hot and the coffee was amazing. Overall 3/5 but 4/5 for breakfast

During my stay at the Hampton Inn Utica, I was truly impressed by the professionalism and respect shown by the staff. Isaac and Alisha demonstrated exceptional teamwork, ensuring that my needs were met promptly and with a smile. The cleanliness of the facilities, especially the bathrooms, was top-notch. It's rare to find such a dedicated and courteous team in the hospitality industry. I highly recommend this hotel for anyone seeking a comfortable and well-managed stay. I'll definitely be returning!

Great location and staff were very friendly. Standard breakfast was adequate, and rooms clean and comfortable. Restaurants were within walking distance. I feel this a good choice after our drive through the Adirondacks. Erie Canal was close by.

Yeah what is it with the Hampton Inn and the Fluffy pillows. Just a quick stay (overnight) in Utica on our way to Cooperstown. You cannot go wrong with a Hampton Inn. You get clean rooms, big bathrooms and breakfast in the morning. The Utica staff was busy, efficient and friendly. Be careful not to miss the entrance as the hotel is behind a Denny's. Utica looks like a scene out of a 60's movie.......pretty cool.

Breakfast is from 6-10am yet here we are at 9am with literally a choice between a banana or an apple. There isn't even any milk or bread left after an athletic team tore through the food at 830. The staff has done nothing to make more food or even seem to care that nothing is left. They knew a large group was coming, you would think they'd plan ahead and keep food moving

Very friendly front desk staff, even at the late hour we checked in. Clean rooms. Adjoining rooms for us and our kids which made our stay much easier. Easy to get the few toiletries we had forgotten from the front desk. Breakfast was a big hit with our kids, they love the waffles and buffet.

I have stayed it this place in the past and it was decent. IT IS NOW A DUMP. 1. The front desk staff hate you. This might be because there is no air conditioning in the lobby and they are overheated. There is a temp AC unit that does nothing and is vented into the drop ceiling. 2. Room door lock did not lock unless door was slammed as hard as possible. When I reported 3 times they said it would get fixed, but to use the safety bar when in there. That did not help when not in the room if forgot to slam your items would be left for pickings if room service didn’t slam the door closed. 3. The ceiling sheet rock tape was hanging from the bathroom celling. 4. The toilet seat was broken. 5. The bathroom was was dirty. 6. The air conditioner sounded like a freight train. 7. Upon arrival I asked if there was another Hampton Inn in the area, because a person I was traveling with Was put in another Hampton Inn unknowingly in Rome NY. The kid in a worn out Tshirt behind the desk said I don’t know anything about the area. He hated the customers. The one in Rome NY is much nicer. 8. The iron did not work. 9. Telephone in room broken.