Hotel Misión Cerocahui a Balderrama Collection Hotel

Very pretty hotel in nice grounds , with a lovely warm swimming pool. The food for lunch and dinner could be more inspired . The soup at dinner was very watery and spaghetti bolognese was very ordinary would have been nice to have something local, or a choice. Breakfast was limited, no yoghurt.no eggs cooked to order. The location was very central whilst we were there there was a festival in the little square next to the mission church which was attended by the local villagers with a very nice atmosphere. The hotel tour of the vineyard and next door school were very interesting and well worth going on. The rooms were well appointed and comfortable. The staff were very helpful and efficient.

In a nutshell: 2-3 star hotel where you should spend 1 or 2 nights max if you have to. Thanks to incompetency of my travel adviser (see my review https://www.tripadvisor.com/ShowUserReviews-g1028202-d23510676-r869242881-De_viaje_por_Chihuahua-Chihuahua_Northern_Mexico.html?m=19905) I spent there 4 nights. The hotel is situated on the middle of the small town. The scenery is beautiful. The town is located on the banks of the river surrounded by hills covered with forest. The beautiful church built in 16 century is the main town feature. The hotel is right next to the church. It has its own vineyard, about 40+ rooms, a small pool, saloon, etc. Here are few positives and negatives about the hotel: a. Positives: i. Excellent restaurant. The food is delicious, I would say unexpectedly sophisticated for the small town. ii. Very responsive staff. I had some challenges with my tour operator and the lady at the front desk went out of her way to help. iii. The hotel offers local tours at very reasonable price: walking to the waterfall, Gallegos overlook, Urique tour, etc. b. Negatives: i. No WiFi, no connectivity whatsoever. They claim that this is because of the location, and yet there is a small store nearby where you can buy temporary access to wifi. The side effect is that your Google translate does not converse. That leads to the next problem. ii. English is non-existent at the hotel at all. So, if you cannot communicate in Spanish, then you are out of luck. iii. The room heaters are wood stoves. It is pretty chilly at this altitude in November. So, to get through the night you need to burn wood in your room. The hotel personnel starts the fire for you. Within an hour it becomes uncomfortably hot in the room. Then, within another hour or so, the room temperature goes down and room becomes comfortable enough for the night. iv. In my view the hotel is hugely overpriced for what it is. v. During my stay there was 12+ hour power outage. Based on the written comments from the guests, it is not uncommon. c. Tip on how to structure your visit: on the day of arrival do the waterfall walk or a wine tour. Both are optional, but you want to occupy the afternoon somehow. Next day: morning - Gallegos overlook. The overlook is a must and the reason you came here. It is impressive. After you finish you 100 photos at the overlook, continue you transfer to another location. IMHO, other local attractions (e.g. Urique tour; I did them all) are not worth the time you spend on them.

El hotel es bonito, muy rústico y acogedor, enclavado en el centro del pueblo con cercanía al mirador del Gallego por lo que es muy accesible y adecuado para trasladarte ahí y tener otro enfoque de la belleza de las Barrancas del Cobre; también es muy cercano a la estación del Chepe y además de la visita al mirador ofrece opción de caminata y cata de vinos por lo que hay diferentes opciones para para disfrutar. Aquí sí nos quedaron a deber con la comida porque las raciones no eran pequeñas, eran ínfimas por lo que lo comentamos con el chef, ojalá que tome la opinión y se mejore tanto la sazón como las raciones. Varios de los compañeros de grupo incluso comentaron que este paso se podría haber obviado en el recorrido y yo comenté que no porque tiene atractivos, sólo que deben mejorar el servicio.

Excelente cata de vinos, ambiente muy bonito y romántico, excelente atención de Manuel. Habitaciones muy bonitas limpias y cómodas. Alberca 24 horas y la comida deliciosa. Nos hicieron una cena romántica preciosa y la vista al viñedo que tienen las habitaciones es espectacular

Muy buen trato en todos los servicios, y César Rivera el Mixologo, nos preparó bebidas muy buenas y con una actitud que invitaba a más personas. Los compañeros de viaje probamos algunas de sus especialidades. Muy bello lugar, vale la pena viajar y conocer estos lugares. Gracias

Exelente me la pasé súper el bar con César fue estupenda la atención las bebidas que nos preparó me la pasé súper el hotel increíble me gusto todo Las habitaciones increíbles el ambiente todo muy bien la alberca el restaurante la comida los postres todo rico

Excelente servicio, en especial de César el barista, muy ricas sus bebidas y muy atento (: La alberca, como a las 7 de la tarde está muy calientita. Recomiendo el lugar, muy acogedor. Las habitaciones un poco calientes pero es lo de menos, buena estancia.

Me parece extraordinaria mi experiencia desde que llegamos Jessica la recepcionista muy amable nos explicó de maravilla , el mesero Mauricio nos atendió de maravilla. El mixologo César es súper talentoso y con amplio conocimiento del tema, innovador y habilidad por, la gerenta Carmen es excelente en el concepto de atención al cliente, y el chef Alejandro Álvarez excelente la comida deliciosa como nunca he probado.

Lugar acogedor, sencillo, auténtico. Lo mejor de todo es la atención del personal. Menciono en especial al capitán Manuel, al mesero Mauricio, a Hugo el trasladista y a las chicas de recepción. En los hoteles Balderrama La gente se percibe feliz de trabajar.