Gastnutzer
29. Juni 2024
Trigger Warning: violence, emotional abuse, and Police involvement. I have never in my life experienced this level of insanity!!! I’m still absolutely flabbergasted by the situation and actually had to involve the police. We arrived to town extremely late (around 1:30am) with my family, and my 7 month old infant, after a very long drive through the night. We requested the first floor, if available, because of the baby but unfortunately one was not available. Bummer, but ok. They put us upstairs (208) after about 20 min or so of messing with the AC we realized it was definitely broken and the thermostat already read 85°- obviously we couldn’t stay in there with the baby. The employee on site came up, agreed it was too hot and moved us rooms. From the moment he unlocked the door of 216 my skin started to crawl. It was in the farthest back corner of the complex and looked as if something really bad had happened there, stains across the ceiling, the door had been bashed in multiple times, what appeared to be scratch marks everywhere, and the final straw was pulling back the bed sheets to see what appeared to be a literal blood stain on the sheets. I called down to the front office almost in tears. I explained that there was absolutely no way we could stay here and I was sorry to be the person to complain but I would like a refund and we would just get on our way. He said he couldn’t issue a refund because he wasn’t the manager and that I would have to speak to the manager the following day. Distraught, I agreed to stay, so I could speak to the manager the following morning, but only if the attendant could find us a semi- acceptable room for the night. It’s now around 3:30am and we are moved to yet another room. I again asked if anything opened on the first floor if he could please notify us and we would just finish out our stay there. He assured me it was fully booked for the weekend. At around 7:30 the next morning my husband went check to see if the manager was in (he was not) and to get us some breakfast from the “continental breakfast” included. The coffee machines were out and several guests were waiting for the front desk attendant to make some more. My husband asked where the breakfast was and the man pointed to a dirty/broken down waffle maker and said “there, waffles”. Meanwhile another guest was using said waffle maker and couldn’t get it to work properly and was asking for help but the attendant ignored him telling him it worked just fine and that it’s done when you see steam. The guest went to flip it, saw steam and opened it, batter went flying everywhere and a half baked waffle fell off the griddle. Can’t make this stuff up if I tried. So, now after not having any coffee or breakfast we got ready for an event in town. At around 9:30 I went to the office to see if the manager was there yet. The same nightshift attendant was still there and said the manager wouldn’t be in till 10. So, despite our event beginning at 10, I w
Übersetzen