Avid Hotel Tuscaloosa – University Area

Love this hotel. Tv nice and staff great. Breakfast good and checkout and in easy

Thoroughly enjoyed our stay. The staff was great, the room was beautiful, and we will definitely stay here again!

Great stay over all. Will definitely stay there again.

Awesome!

호텔이 지어진지 얼마 안되서 시설도 깨끗하고 룸 컨디션도 너무 좋았어요. 리셉션 데스크에 있는 직원들도 너무 친절했고 조식도 잉글리쉬머핀, 쥬스 커피 베이글 식빵 요거트 과일 등등 다양하고 간단하게 아침먹고 나갈 수 있어서 좋았어요.

First experience at Avid and it is definitely not our last! Theresa was incredibly friendly and very helpful in suggesting places to visit/dinner options in the area. She was delightful! We had a restful night in the impeccably clean room, and a great breakfast the following morning. The manager in charge (I forgot to get his name) was also friendly and fun to talk to - smiles all the way around! Would definitely stay again.

Rude, incompetent staff. Upon arriving for a reservation my husband was denied the ability to check in without me calling to confirm he had the right to do so. The front desk staff confirmed the reservation and, after my call, could not find it. They then proceeded to accuse us; I was on the phone with my husband of editing the email confirmation so we could get a free night and then claimed the reservation that was made that day had been canceled the day before. I called IHG customer service who then called the hotel to assure them the reservation existed and the front desk was rude to them. She threatened to kick my husband out and then told him he could stay but he would have to pay when the room was booked using points. Thank goodness IHG was working with me arranging a stay at a different hotel, awarding me my points back and filing an official claim against this hotel. It is so close to the road that even if you do stay here you will not sleep well. Just go somewhere else it is horrible.

The hotel was very clean and the staff were friendly. Our first night was great, but our second night we had an unfortunate experience with some extremely loud noise and music. The manager helped us out the next day. He was very understanding and professional.

The worst sleeping freeway noise ever! Unbelievably loud!! I paid $889 per night not to sleep and the GM should be fired for his lack of customer service skills!! Absolutely pathetic!! I would never recommend this hotel to anyone!