Mercure Hotels in Trouville-sur-Mer

I visited this hotel and spa back in 2019. The experience was then decent. With the re-opening of the Spa in late 2023, I decided to give it another go. What a huge mistake. I did book a room with a ”cycle équilibre” program of treatments and was really looking forward to my experience, especially in the light of the fact that the package (hotel and spa treatments) costed about €2,500. Arriving at the hotel was a non-experience. There was only one person at the check-in desk doing her best on a busy day. Being a Platinum member of Accor, I had no expectation of anything (Accor All probably being the worst loyalty hotel programme around). But it was odd not to have any polite mention of acknowledgment of membership along those lines : ”Thank you for being a loyal member. We are aware that as a Platinum member, you may be entitled for a room upgrade. However, at this time, we are unable to offer you one and we are sorry about it but we do value your custom”. Only ”have you been here before”, ”yes”, ”here is your key”. And what about the spa treatment programme : ”go and see the spa about it”... The room was decent but extraordinarily small. The open bathroom in the middle of the room is really not a great experience. The meals were very nice but service was extraordinarily slow (and the waiters would readily acknowledge it). However, it was the spa experience that was the worst : the ”programme” was nothing more than a mix and match of treatments offered with absolutely zero consistency. My first treatment was a computer assessment of general heatlth. The therapist had no knowledge of how it all worked and the session ended up being her reading out what the computer was generating and offering silly advice (to sleep better, go to bed at consistent hours... really?). Some treatments were unavailable (you would be notified while waiting for the treatment outside the room - ”oh sorry, the computer does not work” or ”cryo is unavailable”. As for the wet treatments, where to start ??? the therapists were obvisouly very yound and untrained (or recently trained). Most of them had absolutely no idea what they were doing. The whole experience turned out to be such a stressful experience and I ended up cancelling (without a refund) my last treatment as I got fed up with the really low level of professionnal standards of this spa. This gives the impression that the spa was upgraded merely to generate more profit but not to improve customers' experience. I will never return. I am not surprised. Accor Thalasso locations have been a real mess in recent years Dinard location left the Accor brand, Novotel Le Touquet is an unpleasant factory. Other Thalasso are getting old and not paying enough attention to customers' satisfaction. The only Accor location still worth a visit is Quiberon.

das Hotel hat eine hervorragende Lage in Trouville. Man ist fußläufig schnell am Strand oder in der Altstadt. Bei unserer Buchung war für uns auch ein Kriterium, dass es hier Parkmöglichkeiten gibt. Leider wurde uns bei Ankunft mitgeteilt, dass die Hotelparkplätze ausgebucht sind. Diese Information hätten wir gern früher bzw. bei Buchung erhalten. Wir haben aber auch nicht explizit bei der Buchung nachgefragt, insofern war es vermutlich auch unsere eigene Schuld. Wir hatten ein Standard Zimmer. Der Ausblick ging auf einen wenig attraktiven Innenhof. Wir würden beim nächsten Aufenthalt ein Zimmer mit Meerblick wählen. Das Personal war freundlich. Wir können das Sowell weiterempfehlen.

Das kleine Boutiquehotel liegt in einer sehr schmalen Gasse unweit des tollen Strandes. Das sehr saubere und chic eingerichtete Zimmer war zwar nicht groß aber komfortabel eingerichtet. Das Bett hochwertig und bequem. Das an sich sehr gute Frühstück mit regionalen Produkten (wir saßen immer im kleinen Innenhof) war bis auf den Kaffeé ausgezeichnet - für einen (leider schlechten) Cappuccino oder Espresso musste man extra bezahlen. Das gesamte Team sehr freundlich und bemüht. Einzig die Parkplätze sind hier eine mühsame Sache! Entweder man bezahlt oder macht sich geduldig in kurzer Entfernung auf die Suche. An der Rezeption gibt es dafür auch einen Plan wo man gebührenfrei parken kann. Unser Zimmer hatte keine Klimaanlage! Alles in allem eine Empfehlung für entspannte Tage!

Das Hotel ist Familiengeführt und dies spiegelt sich in allen Bereichen wieder, so zum Beispiel hat man sich sehr viel Mühe gegeben das wir schon um 12:00 anstatt 15:00 Uhr aufs Zimmer konnten obwohl es voll war. Das Frühstück war hervorragend, alles Frisch und aus der Region. Morgens duftete das ganze Hotel nach frischen Croissants. Wir mussten krankheitsbedingt früher Abreisen, hier zeigte sich das Hotel überaus entgegenkommend, bei einem Kettenhottel wäre das gar nicht möglich. Ich kann das Hotel nur empfehlen, besonders angenehmen haben wir die bodengleiche Dusche und die hervorragenden Bettenqualität empfunden.

The neonormand-style Best Western Plus® Hostellerie du Vallon is located in a quiet surrounding near the beach and shops and next to the Trouville boardwalk. Guests will enjoy our fitness center, two billiard rooms and drinks around the fireplace. At the Best Western Plus® Hostellerie du Vallon, all of our amenities will contribute to the enjoyment and relaxation of your stay. Enjoy your stay.

With a stay at Résidence Pierre & Vacances Les Tamaris in Trouville-sur-Mer, you'll be by the ocean, within a 5-minute drive of Deauville Beach and Trouville Beach. This beach residence is 8.6 mi (13.8 km) from Old Harbor of Honfleur and 0.6 mi (1 km) from Marché aux Poissons.Relax on the private beach or enjoy other recreational amenities such as an outdoor tennis court.Self parking (subject to charges) is available onsite.Make yourself at home in one of the 57 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and coffee/tea makers, and you can also request irons/ironing boards.

When you stay at SOWELL RÉSIDENCES Le Port in Trouville-sur-Mer, you'll be near the beach, within a 15-minute walk of Deauville Beach and Barriere Casino Trouville. This aparthotel is 9.4 mi (15.1 km) from Old Harbor of Honfleur and 0.2 mi (0.3 km) from Marché aux Poissons.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a reception hall.Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.Make yourself at home in one of the 17 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.

With a stay at Hôtel Le Trouville, you'll be centrally located in Trouville-sur-Mer, steps from Trouville Beach and within a 10-minute walk of Marché aux Poissons. This hotel is 1.7 mi (2.7 km) from Deauville Beach and 2 mi (3.2 km) from Casino Barriere de Deauville.Make use of convenient amenities, which include complimentary wireless internet access and a fireplace in the lobby.Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Self parking (subject to charges) is available onsite.Stay in one of 15 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

With a stay at Hôtel L'ESTRAN, you'll be centrally located in Trouville-sur-Mer, within a 5-minute drive of Deauville Beach and Port Morny. This hotel is 9.2 mi (14.7 km) from Old Harbor of Honfleur and 0.5 mi (0.8 km) from Marché aux Poissons.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.