WoodSpring Suites Fort Worth Trophy Club
1 Nacht
Zimmer und Gäste
1 Zimmer, 2 Erwachsene, 0 Kinder
Alle Unterkünfte in Trophy Club

WoodSpring Suites Fort Worth Trophy Club

306 Trophy Branch Dr, 76262 Trophy Club, Texas, Vereinigte Staaten
Auf Karte anzeigen
With a stay at WoodSpring Suites Fort Worth Trophy Club in Roanoke (Trophy Club), you'll be within a 15-minute drive of Gaylord Texan Convention Center and Southlake Town Square. This aparthotel is 8.4 mi (13.5 km) from Texas Motor Speedway and 10.4 mi (16.8 km) from Grapevine Mills Mall.Mehr anzeigen
Preisgarantie
hotel overview picture
2.7/5Sauberkeit: 2.7
Alle 15 Bewertungen
Ausstattung
Öffentlicher ParkplatzKostenlos24-Stunden-Service der RezeptionWLAN in öffentlichen BereichenKostenlosRaucherbereichFax-/Kopierservice
Gesamte Ausstattung
Umgebung
Flughafen: Internationaler Flughafen Dallas/Fort Worth
(19,9 km)
Zug: Trinity Rail Express - CentrePort/DFW Airport Station
(25,4 km)
Zug: Centreport Station
(25,4 km)
Karte

Zimmer

Gästebewertungen

Bestimmungen

Service & Ausstattung

Zimmer (2 Doppelbetten) (Nichtraucher)
8

Zimmer (2 Doppelbetten) (Nichtraucher)

2 Queensize-Bett
Kostenloses WLAN
Nichtraucher
WLAN im Zimmer
Handtücher
Bettwäsche: Decke oder Steppdecke
Beschilderung in Blindenschrift
Zimmerdetails
Verfügbarkeit prüfen
Zimmer mit Queensize-Bett – Nichtraucher
7

Zimmer mit Queensize-Bett – Nichtraucher

1 Queensize-Bett
Kostenloses WLAN
Nichtraucher
WLAN im Zimmer
Handtücher
Bettwäsche: Decke oder Steppdecke
Beschilderung in Blindenschrift
Zimmerdetails
Verfügbarkeit prüfen
Suite (Queensize-Bett) (Nichtraucher)
7

Suite (Queensize-Bett) (Nichtraucher)

1 Queensize-Bett
Kostenloses WLAN
Nichtraucher
WLAN im Zimmer
Handtücher
Bettwäsche: Decke oder Steppdecke
Beschilderung in Blindenschrift
Zimmerdetails
Verfügbarkeit prüfen
Barrierefreis Zimmer (Queensize-Bett) (Nichtraucher)
7

Barrierefreis Zimmer (Queensize-Bett) (Nichtraucher)

1 Queensize-Bett
Kostenloses WLAN
Nichtraucher
WLAN im Zimmer
Handtücher
Bettwäsche: Decke oder Steppdecke
Beschilderung in Blindenschrift
Zimmerdetails
Verfügbarkeit prüfen
Standard-Zimmer (2 Doppelbetten) (Nichtraucher)
9

Standard-Zimmer (2 Doppelbetten) (Nichtraucher)

2 Doppelbett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
WLAN im Zimmer
Handtücher
Bettwäsche: Decke oder Steppdecke
Zimmerdetails
Verfügbarkeit prüfen
Zimmertypen ausblenden

Gästebewertungen(15)

2,7/5
Verifizierte Bewertungen
  • Sauberkeit2,7
  • Ausstattung2,7
  • Lage2,7
  • Service2,7
K‍e‍l‍l‍y‍l‍u‍o‍r‍o‍n‍g‍h‍u‍a
28. April 2024
入住非常滿意
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
3. Juni 2024
I had been staying at Woodsprings Suites in Trophy Club for almost four months due to not having a permanent home. Recently, I encountered a serious issue with the general manager regarding the extension of my stay. The general manager claimed that I called for pest control in my room and subsequently refused them entry for maintenance. This is not true. I never called for pest control for ants, nor did I receive any email or notice on my door about pest control maintenance for my room. The general manager did not provide any proof to show that my daughter called in an order for ants and, in fact, lied. She also falsely claimed that I failed to pay for linens, but I have receipts showing that I did pay for linens, which were always given to me by the staff in the office. On the day in question, the general manager knocked on my door around 10 AM, startling me as I was just waking up. I informed her that I was not decent (in my pajamas) to open the door and requested that maintenance return once I was dressed. I also asked the housekeeping lady when pest control would return (she did not even know the time) and if they could come back when I was not getting ready to shower since I was preparing for work. Additionally, I tried calling the front desk from our room phone to notify them that pest control could return, but the phone in our room was not working. The following morning, I attempted to resolve this matter with the general manager to clear up the misunderstanding. However, she refused to allow me to extend my stay, even though I had been paying weekly. She also refused to address the issue and insisted that we vacate our room by 11 AM that day, despite me having paid to check out the following day at 11 AM. During our conversation, the general manager responded unprofessionally by using slang, diverting her attention to another issue about unattended children and a rabbit, and not allowing me to explain the misunderstanding. This response felt like a personal attack rather than a professional attempt to resolve the matter. She refused to listen, walked away from the conversation, refused to provide a contact number for someone above her, and even closed the door in my face. On the day the general manager demanded my daughter and I leave the room, she locked us out after 11 AM and claimed she issued a refund that I did not authorize. This made the situation even worse because another staff member had to let me in and out of the room to get the remainder of my things after I called the authorities to ensure I had the right to access the room to retrieve my belongings. This left me with no time to figure out where I would be staying next. I wish I could give the hotel the rating it deserves, but the general manager is unprofessional, dishonest, and absolutely cruel. Additionally, it has been difficult to find a resolution with the customer service of the property about this serious matter. I am now having to find another hotel to stay in,
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
31. Januar 2023
I chose this hotel for the location & reviews. The reviews were false or they alter them. The room was nothing like the website. It was a metal frame bed, no couch, 1 night stand, no pictures on the wall. Looked more like prison cell. Mouse turds on the floor, no shampoo, lotion, hair dryer, bed side light. Don't let the "Trophy Club" fool you into thinking this is some high end place. It is run down, old & lacking up keep. The a/c made noise all night it did work but was quite annoying. We originally planned on staying 2 nights quickly changed to 1 night & left. Changing our reservation was easy - at least that was a good thing & they refunded the $$ immediately
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
24. Juni 2023
My family and I booked a room last minute after getting stranded at the airport after our flight was cancelled late at night and all of the hotels around the airport were completely booked. Already exhausted, we walk into the lobby to immediately see roaches scurrying out the door. Walking down the hallway to our room, the smell of must trying to be covered up with cleaning products punches you in the face. Once in our room, it looks nothing like the pictures. The beds are just metal frames with no bed skirts, no pictures on the walls, stained countertops, same musty smell, etc. Immediately after walking in we have to flush a roach down the toilet. But not until we put the toilet seat back on since the whole thing fell off completely when trying to open it. Already at our stress limit and just needing a good night’s sleep, we left and walked across the street to the Holiday Inn to spend the night with a much better experience.
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
19. März 2023
March 12th I made a reservation through a third party. I went to check in and the front desk was closed with a number to call for assistance. The number was out of service. Luckily a resident here knew where the night staff was and knocked on her door to come assist us. She said they were oversold and cancelled out reservation before we arrived. No one had contacted me to let me know. I am only writing this review because I have contacted the third party as well as the hotel for a refund and have had no luck. I am out of the money I paid for a room in which I did not get to stay in, and had to spend the money to book another room at a nearby. I will remove this review if any one would like to help. The overall experience was unacceptable.
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
2. März 2023
Amazing customer service!! Highly recommend this property! Terron definitely goes above and BEYOND to accommodate his guests . Which is hard to come across such genuine customer service. Clean well maintained stay . Definitely stay if looking for a short or long term need ! Thank you Terron you are an absolute asset for your company to have !
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
31. Januar 2023
I enjoyed the Woodsprings location. It was affordable, clean, and quiet for most of my stay. Terron was amazing at helping me out with my needs. A1 customer service. I was doing electrician work and it was enough to become established out here.
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
31. Januar 2023
Terron was great. Very helpful and respectful. I will definitely come back. Highly recommended. The rooms are nice and clean. We had zero problems. Thank you very much for the hospitality. Thank you Terron for making us feel so welcomed!
Übersetzen
G‍a‍s‍t‍n‍u‍t‍z‍e‍r
31. Januar 2023
Always a friendly hello and making you feel like family. Kim has been with this location for a while and I have had time to see her dedication to taking care of her guests. She has not only gained my respect but my friendship. They have done a recent remodel and love the new look. Thank you Kim.
Übersetzen

Bestimmungen der Unterkunft

Check-in- und Check-out-Zeiten
Check-in: nach 15:00 Uhr
Check-out: vor 11:00 Uhr

Öffnungszeiten der Rezeption: 24/7

Richtlinien für Kinder
In diesem Hotel sind Kinder jeden Alters willkommen.
Für Kinder zwischen 0 und 17 Jahren ist der Aufenthalt kostenlos, wenn sie kein zusätzliches Bett benötigen.

Kinder- und Zustellbetten
Das Hinzufügen von Kinderbetten und zusätzlichen Betten ist bei keinem der Zimmertypen möglich.

Mehr anzeigen

Beschreibung der Unterkunft

  • Eröffnet: 2007
  • Anzahl Zimmer: 121
With a stay at WoodSpring Suites Fort Worth Trophy Club in Roanoke (Trophy Club), you'll be within a 15-minute drive of Gaylord Texan Convention Center and Southlake Town Square. This aparthotel is 8.4 mi (13.5 km) from Texas Motor Speedway and 10.4 mi (16.8 km) from Grapevine Mills Mall.

This smoke-free aparthotel was built in 2007.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 121 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Service & Ausstattung

Mehr anzeigen

Häufig gestellte Fragen

Wie buche ich ein Hotel auf Trip.com?

Um ein Hotel auf Trip.com zu buchen, gib einfach dein Reiseziel, deine Reisedaten und die Anzahl der Personen, für die du buchen möchtest, ein. Durchsuche dann die verfügbaren Hotels und wähle das Hotel, das du buchen möchtest, aus. Folge den Anweisungen zur Eingabe deiner Zahlungsdaten und schließe die Buchung ab.

Wie erhalte ich auf Trip.com Hotelangebote?

Es gibt verschiedene Möglichkeiten, um günstige Hotels auf Trip.com zu finden. Du kannst die Suchergebnisse eingrenzen, indem du die Hotels nach deiner bevorzugten Preisspanne filterst oder die Ergebnisse nach dem Preis sortierst, um die günstigsten Optionen zuerst anzuzeigen.

Wo finde ich auf Trip.com Hotelangebote?

Trip.com bietet das ganze Jahr über eine große Auswahl an Hotelangeboten und Aktionen an. Du kannst diese Sonderangebote ganz einfach auf unserer Angebotsseite finden. Wenn du an unserem Treueprogramm teilnimmst, erhältst du auf der Hotelseite außerdem exklusive Preisnachlässe, wenn du dich auf deinem Konto anmeldest.

Wie erhalte ich niedrigere Preise für Hotels?

Es kann günstiger sein, Hotels in der Wochenmitte zu buchen. Dies hängt aber auch von der Jahreszeit ab.

Wie viele Hotels stehen auf Trip.com zur Auswahl?

Auf Trip.com werden mehr als 5 Millionen Hotels in über 230 Ländern oder Regionen angeboten. Du hast dich noch nicht entschieden, welches Hotel du buchen möchtest? Durchstöbere unsere Website und lass dich inspirieren!

Kann ich meine bei Trip.com getätigten Hotelbuchungen stornieren oder ändern?

Dies hängt von den Bestimmungen des Hotels und dem Datum der Stornierung ab. Bitte überprüfe die geltenden Bestimmungen auf der jeweiligen Hotelseite. Um deine Buchungen zu stornieren oder ändern, melde dich auf deinem Trip.com Konto an, gehe zu "Meine Buchungen" und folge den Anweisungen.

Wie kann ich Kontakt mit dem Kundenservice von Trip.com aufnehmen?

Um mit dem Kundenservice von Trip.com Kontakt aufzunehmen, rufe die Hilfeseiten von Trip.com auf und stelle eine Anfrage. Je nach deinem Standort kannst du auch telefonisch oder per Service-Chat Kontakt mit dem Kundenservice aufnehmen.

Informationen zu dieser Unterkunft

Nächstgelegener FlughafenInternationaler Flughafen Dallas/Fort Worth
Entfernung zum Flughafen20.3KM
Nächstgelegener BahnhofTrinity Rail Express - CentrePort/DFW Airport Station
Entfernung zum Bahnhof25.4KM
Durchschnittspreis abDKK553
Hotel-Sternebewertung2