Trail04155829711
6. April 2024
I was visiting Trondheim for one night during a recent trip to Norway. Lovely city and I highly recommend a visit! I was looking for a reasonably priced, well situated hotel and this fit the bill. The good bits. Great location. Less than 10 minutes from the central station and within easy walking distance of all the main sights of the city. The room was basic but spotlessly clean. Comfy and quiet. The not so good bits. Breakfast was not great. The continental spread was fresh and full of variety but the cooked bits were rank. Eggs crusty and dried out, bacon burnt and swimming in fat, beans were stone cold. It’s really not that hard to get right. For me the most disappointing was the team working there. I think they need to be reminded they work in hospitality. No one was rude, but the total lack of any form of welcome or congeniality was noticeable. They simply did not care to be nice or interested in the guests and this is something which really impacts the overall feel of a hotel. The only exception to this were the room attendants who always smiled and greeted you. In summary, worth a visit if you are looking for a central location, but if I had paid more than the off peak price I suspect I would have been left more disappointed.
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