Treasure Island Hotel and Marina

Our third time here and still the best value in Treasurer Island. Clean, nice free breakfast and a quick check in. Close to great restaurants and the beach across the street. Had a marina view.

I reserved a gulf view which was more expensive than a standard room. When I checked in the front desk said Trip.com booked a standard room and they didn’t have any gulf view rooms left. So they told me to contact Trip.com for refund on room.

Hotel with a view of the calm lapping gulf water. Beautiful flat beach to walk and collect sea shells. Not far from the inlet and marina to boat watch as well. The hotel is very well maintained, it was quiet, clean and comfortable. The staff were very helpful and efficient at check in and checking out. Great place, our second stay and we will try it again in the future.

We stayed at this hotel over the weekend and unfortunately, our experience was far from satisfactory. The most upsetting incident was that our car was unjustly towed. Despite having proof that we had a valid parking pass, both the hotel management and the towing company refused to address the issue. Our parking pass had fallen from the dashboard to the steering wheel, and when I went to the lot with the towing company worker, we saw the pass on the steering wheel rack. However, after calling his boss, they still decided not to take any action. When I called the hotel to seek assistance, they showed no interest in helping resolve the situation. While we have had worse experiences elsewhere, the lack of support and understanding from both the hotel and the towing company was highly disappointing. We expected better service and assistance in such situations and not make you feel like there is some kind of deal between hotel and towing company to take advantage of their guest. Therefore we will never stay in a place that is not honest and professional to their guest.

As you can see, we visit this place regularly, and its location is its big attraction. It’s central, it’s across from the beach, and it’s clean. Please read my other reviews as they will be the same! On this occasion, it’s had a change of owners, and it’s had a bit of a refurb….there are certain things that could do with looking at…. There’s no longer breakfast, which was a nice touch, and the sunset bar opens when staff are available (and prices are sky high - we had one, then went down the road where it was a few dollars cheaper). Parking is no longer free, so factor that in as it all adds up. All in all, it’s still a great base to stay, but it needs a bit more love to bring it back to as it was (clean and tidy the pool area, bring back breakfast and free parking, stop pot smoking everywhere and reduce your bar prices).

This was more like 3.5 stars, but overall we had a lovely time. I think this was once upon a time a Best Western, and I used to stay here many moons ago. While I had no complaints about that place, this was more of a location-location-location thing. Across the street from the beach; nice sunsets, walking distance to a few bars…and next door to a Waffle House (which to me is worth its weight in gold…or waffles…whatever you’d like to get paid in). I get that as a hotel you need to nickel and dime things, but to charge parking in a small lot seemed a bit insulting. I get wanting to keep any riff raff out, but the bar they boasted was never really open. The pool seemed nice. No place to charge electric vehicles. It was nice, but definitely not worth the daily rate. I’d expect more attention to detail from the housekeeping staff, TBH.

Don't believe the pictures this place is so ghetto it's nothing but a big party motel (it's as far as you can get from a resort as you can imagine. Those hourly rental motels are better). It would be perfect for a bunch of teenagers looking to party but that's about it.

I could not think of anything good to say about this hotel. Without a doubt, it is one of the worst ever! Upon checking in, we were asked if we needed pool towels. I told them none of us brought swimwear & did not need towels. My bank statement showed we had been charged $110. for towels (we did not have) I called management & told them to take that charge off. The manager said I should have told them twice, which I thought was odd! She kept trying to make me agree to pay the charge. Our room had one balcony chair. I asked front desk several times to bring us another chair. (They never did) None of the front desk workers or the management were friendly or helpful. I looked at my bank account to see if they had removed the towel charge & noticed they had added another $50. I was told very rudely that was for "incidentals" We did not purchase anything at all there! Now, we have to file charges against them to be refunded. We booked through Agoda. Turns out to be another lesson learned. Extra fees were added there also. The room itself was comparable to any cheap hotel and we paid an excessive amount.