Brandon Hotel Conference & Leisure Centre

Sorry to have to say this was the worst hotel that I have ever stayed in. It was very drab and dreary and needs a complete refurbishment. Our room was on 1st floor and facing onto the road, the noise was terrible during the night. There was a tour booked in and from 6am onwards it was just terrible with door banging and ppl talking loudly, so respect given for ppl still in bed. I had my 2 granddaughter with me on our stay and I rang down 4 purchase apple juice and orange juice was told that sorry we dont do room service, so had to leave the small girls in the room and go down and purchase drinks. Ww went to the leisure centre and what a let down that was. Drap and in need of painting and a good clean. Breakfast was very poor, fruit in a bowl lwft whole and no fruit salad. I asked for melon but no melon, eventhough a lady across from our table had melon. I asked for pancakes and was toldno we dont do pancakes. So it left my granddaughter having nothing only a cup of tea. Cooked food was not good. In all my years of being a Hotel Manager and staying in a lot of hotels over the years this hotel The Brandon was the worst one ever. When dropping off my key at reception on check out, the Receptionist did not ask how our stay was, just said bye now. My 2 granddaughter were so looking forward to staying at The Brandon but left so disappointed with their stay.

Arrived today at 1pm, cold and wet after a motorcycle trip, to be told that check in time is 4pm. 4pm!!? Never known a check in that late in my life. Neither did they appear at all interested in finding us a room any sooner. Also a first in my 56 years on this planet. Gutted that I booked this tired, lived-in and unfriendly hotel! ‍♂️