Ona Mar Menor - the Residences

酒店在一個超級大的高爾夫度假村裡麪，需要開車從入住辦理的酒店到達我們的公寓樓，客人不多，所以我們自己住了一棟樓。停車場很方便。 房間裏面設施齊全，景色不錯，2個露台。

Really clean and spacious property close to all amenities. The property we rented had a large balcony over looking the swimming pool. The property was clean with good air conditioning and comfortable beds. The rooms were spacious with plenty of hanging space for clothes. The bathrooms were clean and functional. All in all a perfect location for our family to stay in. The swimming pool was clean and sun loungers readily available.

Fantastic resort with nice bars and superb golf course, very neat and tidy. However the staff in the golf reception, bars and restaurants ALL need lessons in customer service, they would rather talk to each other than give you a smiling customer friendly service, I have been involved in customer facing roles in all my 45 years working and the service hear needs to be addressed as it is spoiling the whole experience of stopping there.

Great location but the units were so poorly marked, even the locals couldn’t help find the correct one. Door locks need updating. The KEY lock didn’t always work. Advertised same amenities as the Hotel, however we couldn’t access the pool/hot tub/gym. Only for Hotel guests, not the Residence guests. The pool for the Residences was closed upon arrival. Opened 2 days later. No pool towels supplied. Hotel reception regarding this was rude. Unit was clean but had no working phone or available electrical adapters. Check-in was at the Hotel but they washed their hands of any requests or concerns.

14 of us stayed here for 3 nights on a golf trip. Disappointed that the course onsite is shut and unlikely to reopen for at least 6 months all over a £40k bill when the site has been sold for £200m+ plus but the other courses we got were good enough. The rooms we had were quite a good size but did need a little tlc but for us we didn't have a problem. Breakfast was average but filled a hole. It's a large site so plenty of walking involved. Just off site is a few more bars and restaurants that are better than the onsite options. Will probably return when the course reopens and is settled as it's a very good price for what you get.

Second visit to the property. This is ideal for the transient visitor if you need a base for activities, such as golf. Sufficient facilities on-site that if you want to stay for a day on-site, there are plenty of activities. Well supported by adjacent bars and restaurants. Have seen some resorts which are isolated. Residencies are clean and comfortable.

Can’t fault the accommodations at the residences the apartments are well looked after and all you need for a relaxing day after a round of golf with the luxury of a pool just outside your door and bars and restaurants only a short walk away

Currently at the apartments, 2 x 1 bedroom apartments with my family I have a villa on the resort for over 10 years so pretty familiar with it! Check in at the hotel was fine, no issues The apartments themselves are grubby, basic, and in need of complete overhaul There is no cleaning service and each guest gets 1 bath and hand towel and you are expected to wash them and dry them All furniture basic, outside furniture dated and poor We had no main mirror in the bedroom and enquired at the hotel for one but that was a waste of time The hotel is no longer an Intercontinental it’s a Senator, and the duo in service and standards is evident Golf course is closed, and it’s burning to a crisp with no water or maintenance so overall the resort has certainly depreciated in standards in last couple of years Sadly we will not be back to stay here in less there is a change in ownership and major investing the apartments and hotel because at £900 a week for a 1 bed apartment your hard earned money is best spent else where PS. Broken sun beds and no umbrellas is the norm at the shared pool Sad and very poor

Fabulous spot to relax. Great staff. Nothing to complain about! Best you have a car to explore other beach resorts like Mar de Kristal, Los Nietos, Los Alcazares. Best think about this place is the sound of water & the Twitter of sparrows. I could like here perminantly!