Wilhelmsen House

特別有意思的體驗！如果還要再次在奧斯陸郊區住酒店的話，我會繼續選擇。還可感受峽灣的風光

NO RESPECT FOR GUEST SAFETY OR PRIVACY A STAFF MEMBER ENTERED MY ROOM WITHOUT PERMISSION WHILE I WAS NAPPING, HE STOOD AT MY DOORWAY DEMANDED TO INTERROGATE ME ABOUT MY RESERVATION, DESPITE MY YELLING AT HIM NOT TO ENTER. I KEPT YELLING AT HIM TO LEAVE AND HE WOULDN'T. He only left because I started filming. They could have just called me or my wife whose phone numbers were on the reservation to clear anything up. SAFETY IS AN ISSUE The rooms do not have do-not-disturb signs available, and cannot be locked from the inside, so the staff members can just open the door when they feel like it and there's nothing you can do about it. THIS HAPPENED BECAUSE THEIR ONLINE RESERVATION system malfunctioned. Even though I checked in that morning with MY NAME AND RESERVATION CODE, the system gave me a key code to the door, I was in the room for 4-5 hours before they barged in demanding to know why I (a prepaid customer, who checked in and was all paid up, my details were in the system, who even called their support number because I had problems with check-in that morning and they still checked me in, I even paid an early check-in fee) had to PROVE MYSELF to them. I was refunded the night after calling to complain, but I am still with a bad taste in my mouth about this place. Cherry on top is PARKING NOT INCLUDED, so I paid about 600 NOK for under 24 hours of parking in the next door garage.

It started well with calm and beautiful surroundings. It was easy to book. But if you want to change booking to longer( even though its empty) It was impossible to get ANYBODY to fix that. I got hold of one of staff and he said he would give me good price for a longer stay. Then total silence. So I had to pack in a hurry the same day my first booking ended at 28.12.22 and used the last days finding other accommodation. In the winter.......... But a nice looking place.

Het hotel was OK maar wel heel basic en uitzicht vreselijk (op parkeerplaats) maar ons verblijf was helemaal verpest nadat we wilden gaan ontbijten om 2 voor 10 bij Wilhelmsen Café aankwamen. Het ontbijt werd onder ons weggegrist. Omdat het gesloten zou zijn om 10:00. Ook zonder enige uitleg. Zelden zoiets klantonvriendelijks meegemaakt