Superior Inn Hotel and Conference Centre Thunder Bay

Decided to stop at this hotel after driving 16hrs all day. It was the only place not sold out…. Well now I know why lol. First of all, there’s absolutely no AC. When we walked in the room it felt like 100° and window was already opened. We called front desk up and he said that they simply don’t have AC and just fans. Whatever…. Anyways, there was blood or red stains everywhere!! Carpets, bathroom, bed. You name it. If you lift up the sheet of the best it’s covered in red and stuff and mud. Was not a very clean hotel to say the least, and very very loud even for the 3rd floor. We barely got any sleep lol. Would not recommend this hotel.

I hate to give a bad review. But this is disappointing. The room itself is good. Rug very dirty but that’s ok. Biggest issue is that we have an inside room, with the window looking out to the centre courtyard with indoor pool and water slide. The VENT is open directly to the pool area, so we can hear all the noise - kids playing, lifeguards yelling. And the room is very humid. Solution - ask for a room that looks to the OUTSIDE. Another issue - the bar area was not clean. Sticky bar top and it smelled (more than the usual) of stale beer. Food was quite good.

Stayed for 1 night with my family and it was an experience where do I start: Is in a great location with shops and restaurants Arrived on site plenty of parking spaces place didn't look very welcoming with all the smokers standing outside Check in was fine Went to room (203) and first thing was the smell it was terrible the room was disgusting feet sticking to the carpet toilet not much better room had air con but made a noise didn't blow out any air and couldn't open a window as the netting to keep the mosquitos out was ripped We went to get our cases and this arrogant/ aggressive not very well dressed man started shouting at me in the carpark to move my car as he wanted the space for his wife even though there was plenty of spaces but he stopped when he heard my broad Scottish accent but did spit all over the windows of the car when I left Hallways loud with ppl at night so we didn't sleep much probably got about 2 hours in all In a whole I wouldn't stay here again and wouldn't advise anyone to stay either

This is a slightly dated building but overall was very nice. The room was spacious, well maintained, and clean. The pool area was nice but there are lots of kids. The hot tub was large but not very hot (probably because of the kid-friendly nature of the pool area). The location was good as it was close to stores, restaurants and the TCH.

The beds were very comfortable. The shower head was terrible providing a light mist. I have thick medium length hair and it took forever to get my shampoo rinsed out. We had a poolside room. Our patio door was facing the pool. We couldn't figure out how to open it. I didn't bring it up to the staff since our stay was brief. The hallway was super noisy. We were fortunate that other guests were quiet once we went to bed. The room was clean. The staff was great and tried to accommodate us for a second night stay because they were previously booked. There was a security guard in the lobby ensuring everybody's safety. Overall, our stay was good. I would return.

First night here and not impressed. I pulled the blankets to go to bed and the sheets are dirty. Gross. Microwave is dirty. They need to clean the rooms and take some pride. Dirt is noticeable even on the chairs and walls. Hopefully they start cleaning the rooms

I was there for a very short stay; arrived at midnight, to pick up a rental car and leave the next morning so I just needed a clean comfortable quiet place to stay that wasn't too $$. This should have been fine for that. It's definitely a bit outdated but for the price... I mean look - if it's quick stay, if you aren't staying in the room, or you're with a family and just enjoying the pool, it would be "fine". HOWEVER.... The place is large, and I'm a female traveling by myself. I was followed to my room, and I was really uncomfortable also being on the ground floor. I did delay getting into the room, but I still felt unsettled, which was further exacerbated by rude (to say the least!) invitations and calls to my room at like 1-2 in the morning before I finally thought to call the front desk to see what they could do. They immediately put the phone on DND, but it still left me uneasy all night. Further to that, the cleanliness and maintenance wasn't good. The toilet didn't work properly - it ran all night (the actually flush stuck) the fridge was warm, and there were multiple very long black hairs on the pillow as if the bed was slept in. The staff were were very pleasant and helpful, I'll give them that. I think things could be "decent" here if they could find a way to address some of these things... but unfortunately i just had a very bad experience.

This “hotel”if you want to call it like that, is messy and expensive! I’ve never felt so miserable as I felt staying in this place for few hours during the night after driving for the past 16 hours from Toronto. Horrible experience! I don’t recommend this place to anyone! 😤 And I have a lot of photos that can prove my point! Please do yourself a favour and try something else if you are ever in that area! We asked the from desk if we are able to change the rooms because I was pregnant back then and the reply was: “All the rooms that we have are the same. And they are clean! “ If this is clean I will let you be the judge of that. I was scratching all night and wasn’t able to sleep at all and you can see why! This is unacceptable from my point of view!