Poli House by Afi Hotels

Staff are lovely, super helpful. The rooms are clean. The decor is garish & pool is small but there are plenty of loungers and seats on the roof. The location is very central & great for local bars and markets

Very not worth the money. the location is the only good thing about it. the sheets were dirty, the shower was filthy (including hair on the floor) i asked for additional pillows 3 times before i got them - and also after that the woman at the front desk was rude. Really disappointing.

Got lost in or around Kota Lombok in self drive car, early may 2023. stopped at the police station to ask for directions. officer Risky and his crew of 9 other police officers became our godsend. Wow, professional, polite, re-programed our phone for google maps. Gave us an Escort. To protect and serve at its highest degree. Terima Kasih Banyak

First off, religious Jews should make sure not to stay here! When I checked in on Friday I asked the front desk for a metal key to use on Shabbat. It took her a while to find it, but she gave it to me. Before Shabbat began I ran an errand and when I returned to the hotel, I noticed that I needed to use my key card to swipe in. (This is presumably for security, as the front desk is located on the rooftop and there is really nothing going on on the entrance level.) I returned to the front desk and asked the woman there how to enter the hotel on Shabbat and she said that since I couldn't swipe, I could ring the bell. As a Shabbat-observant Jew I can't use either the electric key card or the electric doorbell on Shabbat, and I told her that. She told me "well then you'll just have to find someone to ring for you." Shabbat-observant Jews also won't ask someone to do something on Shabbat that they can't do themselves, so I had to wait outside the hotel for a very long time upon returning on Friday night and Saturday afternoon, until someone else came along who was going inside. More generally, there were a couple of gross cleanliness moments. I found a huge cockroach in my shower one morning. I also came back one evening to find the bathmat neatly folded, but sitting in the sink, which was odd and kind of gross. Additionally, the water coming out of the shower smelled persistently sulfuric, which is weird given that Israel has great tap water. Finally, the blackout curtains in my room were stuck closed on one side, obstructing my view from the window and restricting the amount of light that comes into the room. Mid way through my stay, while I was trying to close the curtains on the other side, the dangling handle you use to move the curtain fell off. Rather than fixing it, the housekeeping staff just pushed it under the curtains, where it remained until the end of my stay. All in all, it wasn't a nightmare stay or anything like that. The location is good (though *loud*), and the rooftop pool/lounge is nice. Still, I will never stay here again, certainly not over Shabbat, and if you are a Shabbat observant Jew, you won't want to stay here either.

My 20 yo daughter and I had a wonderful stay! It’s in the perfect location in the Carmel Market near the Shuk, cafes, with tons of great shopping close by. Our concierge Michaela selected the perfect restaurants for my daughter and I every night. It was fun to explore but also relax on the roof top pool. I would 100% recommend this hotel. Our room was very clean too.

At first view we were a bit apprehensive about The Poli House . We arrived at 5.30 am and the first thing we saw was the 7/11 store. This seems to have been blurred out of the official photos. We walked round the side of the building, buzzed to be let in and instantly our opinion changed. Suddenly we’re we’re in quirky building with huge pod-like chairs. It was bright, spacious and airy. Check in (on the 3rd floor) was quick and easy. Our room was 213, which had a balcony, but to be honest it’s not really worth it. It was very narrow with two high stools and nothing else. The room was compact, but had everything you need. A nice touch was a free bottle of kosher Prosecco and a bottle of Ouzo. My only complaint about the room would be lack of hanging space. The wardrobe was wide but full of shelves. There was no where for me to hang any of my dresses. A hook on the back of the door would have been helpful. The bed was really comfortable with lovely plump pillows. As our room was opposite son bars and restaurants there was some noise, but it really didn’t disturb us, normally because we were in said bars until they shut! The rooftop bar and swimming pool were lovely, all the bar tenders were very friendly. There was free tea and coffee until 1pm daily and free iced water available all day, with fresh lemon and oranges to add to it. Most days the it was easy to get a lounger round the pool, until it came to Shabbat. I am not convinced all the people around the pool were staying at the hotel. There were large groups of people taking over all the cabanas bringing in their own drinks, smoking around the pool and generally being disruptive. The the hotel is centrally located for a great stay in Tel Aviv. 10 minute walk to the beach, plenty of bars and restaurants on your doorstep. And close to Jaffa Old Town. Aside from the two issues, We would certainly come back.