Hotel Hostalillo

Tot molt bé, el servei amable i l'hotel molt còmode.

Ubicación perfecta

We booked a family room which consisted of a queen bed and bath in one room, and two doubles in a smaller room, which also had a bath. Each room had a balcony which did not overlook the beach. Clean and comfortable room and well appointed bath. Spent a day at the beach swimming (in October!) and the water is great. Very chilly, but I didn't care. Super clear water - wish I had brought my googles. There are some good restaurants along the beach area. Hotel has a very large lounge area with comfy sofas, etc., but does not offer any games, which is a shame, as it would be a perfect spot. Staff is very nice. Parking is available in a private garage for a fee.

You simply cannot beat this location. We were so happy we stayed here. It was wonderful being able to look over the water during meals, and having a quick walk down to the beach or restaurants. The staff was helpful too. Note: the bed was VERY uncomfortable - like a rock. And note, you have to reserve parking in advance and it's not free. Ask questions about the parking spot, too. Some of the spots are in very cramped, dark underground garages that can be difficult to maneuver.

Hotel in a great location overlooking a beautiful but small beach that was very crowded even in September. Our room was large and bright with a great view. Unfortunately it was also close to the function room, the restaurant balcony was below it and the bar above it. It was so noisy, with slamming doors, moving furniture and people shouting, at 3:30am we complained to the night staff at reception who agreed it was a very noisy room. In the morning we were offered a different room but they denied the night staff knew how noisy the room is and said we must have not understood. All the staff spoke English well. We decided that, as the function was over we would stay in our room. The next night it was just as noisy from the bar above so we moved rooms. We were given a much smaller and tatty room for the same price, with no apology. The hotel is clean but basic, there is no mini bar, just an empty fridge. Most of the staff were lovely and polite but some of the reception staff were dismissive and actually quite insulting, accusing us of lying about the night staff agreeing about our noisy room. I strongly believe that our room should not have been used without a warning about the noise so that guests could choose if this would be a problem for them. A great view is not enough to compensate for not sleeping night after night. Furthermore the response from the reception was appalling, they sought to find fault with us instead of showing any empathy or understanding, they didn't even ask to step into the room at night time to check for themselves about the noise or help them to become informed for future problems. Our next room was much worse, very tatty with a tiny bathroom with barely flushing toilet but considered good enough because it was quieter and still had a good view, there was no change in price for this sub standard room. We wanted to leave early but the head receptionist insisted on sticking to hotel policy, that we would have to give them 2 nights notice. She obviously had no authorisation to respond to problems. I complained to the hotel chain but have had no response.