Die besten 5-Sterne-Hotels in Syracuse

The location in Syracuse Campus was great, as the purpose of my trip was to help my daughter settle in to her dorm in Syracuse University. It is also close to Marshal Street where the restaurants are in the Campus. The hotel allow us to check-in early just before 2pm, which was great for us and that gave us more time to shop for needed stuffs for my daughter. Room was clean and spacious and I like the bottled water provided, which most hotel in Syracuse does not.

Besuchte das Hotel für ein Trivia-Turnier auf 7/27/22. Bestellte einen Drink aus der Bar. Es war eine Margarita in dem, was nur etwas größer war als ein Schießglas. Als ich es mit meinen anderen Freunden an den Tisch ließ, die weiß waren, schwingen sie über die Art und Weise, wie sie ein Doppel anstelle eines einzigen gegossen wurden. Wir zahlen den gleichen Preis. Der andere POC am Tisch zeigte mir ihr Glas und es war auch ein einziger. Später schickten wir einen weißen Mann, um unsere Füllmengen zu bekommen, und er kam mit großen Tassen zurück. Der gleiche Preis, der gleiche Trink. Es sind Dinge wie diese, die POC paranoid halten.

Es gibt kostenlose Parkplätze und es leben viele Amerikaner in der Gegend.

Always stop by this property when headed East or West on the I-90. Makes for a nice break on a long journey. If you’ve seen one Aloft, you’ve pretty much seen them all. However, properties are defined by those that work at them and this one consistently delivers friendly and hospitable service. Always happy to welcome guests into a clean and quiet room for their stay, the Aloft Syracuse consistently exceeds expectations. As an aside, DryBar products in Aloft stand above the quality of product found in “high tier” Marriott brands! Morning breakfast offerings are standard Aloft fare, however the generosity of extras extended to Bonvoy Members is appreciated. Spin the wheel upon check in and breakfast could be covered for your stay- a nice extra. If visiting Syracuse or just passing through, this Aloft property will not disappoint.

Very disappointed with my stay here. The only positive was that it was across from the mall. I don't think there was one furniture surface that wasn't stained including ”p-leather” chairs pealing in the lobby. I was in room 301, it had a funky smell and had a bed that was leaning on one side and the mattress that was also in terrible condition, the pillows were also terrible. For a newer hotel, I was expecting a lot more at the very least I was expecting it to be cleaner than a Motel but sadly that wasn't the case.

I arrived at Marriott Syracuse Downtown Armory 300 W Fayette Street; According to my Hotel reservation confirmation email. My daughter & I unloaded our car, My daughter pulled our luggage into the hotel. I recently had foot surgery and require a cane & very obvious medical boot on 1 foot. We approached the check-in desk, gave my information and the staff member says, ” Sorry, but your reserved at the hotel across town, about 5 blocks away.” I asked her to confirm, even showed her my email with the address we were currently standing at, and she still insisted I should be across town. So we walked out, repacked the car, drove across town, parking in the parking garage that was a block away, unloaded the car and pulled all the luggage 1 block (in the rain) to the Marriott Syracuse Downtown. The check-in desk there said ”I'm sorry, but your reservation is for the Marriott at 300 W Fayette Street.” I told her I was just there; and they told me to come here, I asked her to call them and confirm, and she did.” We had to then pull all the luggage 1 block back to the parking garage in the rain; reload the car and head BACK to the original Marriott we arrived at. I went back to the same woman; she didn't look at me, however checked us in with no problem. I asked for a manager to see if we can get help with transportation to my daughters Team Banquet because this whole mix up caused us to be late. She said, sorry, we cant order you a taxi or an uber, and we do not have a shuttle. I said, ”I am just a few weeks out of foot surgery, Your staff told me the wrong information and had me walking far more than I should be. My foot is in pain, and now my daughter is late to her banquet, when we had originally arrived 1.5 hours early. Is there anything you can do to please help us out.” She looked at me like I was crazy & said, ”Sorry, no. It seems you booked through a 3rd party, so we cant offer you any credit either.” This is not true, I booked through Marriott. Later that night my foot was swelled up like a balloon, I have to bury it in ice. The Manager said she would comp my parking and didn't, I was charged the $14 anyway. Awful service, cannot own their mistakes. I don't think I was asking much by just asking for HELP getting a ride to the banquet a few blocks away. Its a shame because the Hotel was nice, Room was nice & clean.. But the could literally careless about putting their guests through the ringer.

Das Hotel bietet kostenlose Parkplätze und Frühstück. Es ist nur wenige Gehminuten vom Stadtzentrum und der Syracuse University entfernt. Am Tag des Eincheckens machten wir einen Rundgang durch die Syracuse University und aßen dort chinesisches Essen, was im Allgemeinen zufriedenstellend war. Wir arbeiten für das Syracuse Immigration Bureau. Das Hotel ist nur 5 Autominuten von der Einwanderungsbehörde entfernt.

Das Frühstück ist jeden Tag gleich und befindet sich neben der Syracuse University. Die Dekorationseinrichtungen des Hotels sind relativ veraltet und das Bett ist zu weich. Wir haben es für 4 Tage gebucht. Wir hielten es bis zum dritten Tag nicht aus und mussten das Hotel wechseln. Die Richtlinien von Ctrip zu Zimmerreservierungen sind nicht flexibel genug. Bei besonderen Umständen müssen sie sich mit dem Hotel verständigen. Sie werden direkt ablehnen. Wir verhandeln mit dem Hotel und das Hotel erklärt sich grundsätzlich damit einverstanden, den Zimmerpreis für einen Tag zu erstatten. Solange Ctrip mit ihnen kommuniziert, ist es in Ordnung. Ctrip-Kunden direkt Sagen Sie uns, dass wir nicht kommunizieren können und uns deprimiert fühlen, da wir keine Rückerstattungen bestellt haben.

I would be OK staying here again. The gym is terrible as is the breakfast. If you don’t need weights and don’t eat breakfast, that may not be an issue for you. The location can be good and bad. It is right near restaurants and other “stuff”. What comes with that is more oustide noise especially on the weekends. Another weird thing hotels are doing is putting shampoo/soap/conditioner in larger containers in the shower vs single serving options. I’m ok with it, but why can’t you actually put what is in the bottle in writing that we can see vs showing the brand. Lighter green on green? Are you trying to hide it from us? The employees have all been great and the rooms are just fine. As I said, I’d stay here again if need be. So for me, this is a three star review because it lacks two things I really like to have when I travel, a more robust weight room and breakfast option.

King suite was perfect for transitioning from camping with friends back to an intense professional obligation out of town. I needed to print a last minute document and the lobby desktop and up to date printer worked perfectly. My suite was fully equipped with a refrigerator, microwave and dishwasher. The hotel met my request for a bathtub to soak my bones coming off of a rigorous camping and hiking trip. I will return for my next work obligation in Syracuse!