Hearthstone Inn Sydney

房間是在一樓，感覺有點壓抑，但是酒店的服務很好。女生有男性朋友陪着還可以，要是兩個女生的話還是要謹慎些，感覺不是很踏實

I usually take the horrible reviews with a ton of salt, but this time they were quite accurate. Due to a last minute change in plans, we needed a night in Sydney and many hotels were booked up so we took a chance on this. We survived to tell about it lol. As soon as we walked in the lobby we could smell a musty smell. The room had a lot to be desired - the laminate flooring was curling up, the veener on the old bedside tables was coming off, the mattress was old and sagging, the paint was peeling in the bathroom, etc. It was clean enough I guess, but honestly I would be embarrassed to have guests stay in a room like at my house - never mind charging money. Our door had wide gaps around it so light and noise came in from the hallway all night. Also, fire doors in the hallway were propped open all the time. I don't know how anyone could run a hotel like this. There was a sign in the lobby that said it's soon to become a Radisson - I hope they're going to put a lot of money into it.

Old and tired! Furniture needs replacing Not cleaned well(food and stickers behind microwave. The heat/ac system is super loud! The pool seems to be permanently closed which should be communicated prior to booking. There is a restaurant on site but it seems to be open irregular hours. Not my first choice!

I'd like to be clear now, that the hearthstone doesn' get a bad review from me. Our room and stay has been pleasant and nice and the staff has been friendly and helpful. The one star (which should be none) goes to the restaurant located within, which is conveniently for them not listed on Yelp. The "ISLA KUSINA International Cuisine" or "The Kusina" is severely overpriced for the food and undersized portions you get. My son and I went in for dinner last night, He ordered a poutine with a side option of chicken tenders which was 8$ plus 4$ for the chicken tenders add on. I ordered Pasta linguini with bacon and garlic bread which was 18$ + 2 soft drinks. HERE IS WHAT WE GOT: My son got a medicore poutine served in a cereal bowl and those 4$ chicken tender add ons? They were only 2 crappy frozen chicken fingers right out of a box. My Pasta ALSO came in a cereal bowl, there was no bacon and the garlic bread was a puny stale chunk of buttered bread that was re-heated in a microwave. I also ordered a half lb of wings and in return I got 5 pitiful wings that had barely any meat on them. After taxes our meal came to almost 60$. Today the only reason we came in again for breakfast was that the Hearthstones website and all its affiliated booking sites said that breakfast is included free in your stay. (It's not) and we didnt find that out until we were ready to sit down and eat. We got the "guest deal" that was advertised as an "all included $7.99 breakfast" (It wasnt.) WHAT WE GOT: My son got a puny undercooked pancake (which he said had a bad texture and taste, so he couldnt even eat it) and undercooked potatoes, with a puny portion of scrambled eggs and I had to pay $2.99 extra for him to only get 2 pathetic slices of bacon. My order was listed as toast, eggs, (notice that eggs is plural) 2 sides of meat, and hashbrowns. I GOT: 1 slice of toast (that wasnt toasted, it was like someone stuck it in an arm pit.) 1 egg (not eggs) 1 slice of bacon, 1 breakfast sausage, and the same undercooked potatoes. I'd also like to point out that although advertised as included, We were charged extra for a small orange juice and a watered down coffee. When we were finished our "free breakfast" came to 25$. I'm not happy whatsoever and now my son is sick in bed in our room from the undercooked food.

I appreciate hotels that go beyond the norm and attempt something different. The Hearthstone Inn in Sydney, Nova Scotia, is such a hotel. Its rooms, for example, are decorated in themes based on local culture. Moreover, it has great mattresses and bedding. Unfortunately, it’s downhill from there. The Hearthstone Inn fails on the basics one comes to expect at good hotels. The attached photos are revealing – loose door handles, rusty bolts on the toilet, sloppy wall finish, messy paint jobs, rotting siding, tattered breakfast menus. The list goes on. No wifi for three days and an outdoor sign advertising a bar that cannot sell alcohol because it does not yet have a license. As architects are prone to say, the devil is in the details. And the details shown in the photographs tell you everything you need to know about this establishment.

we stayed here for 2 nights to get away. The atmosphere is great, beautiful visuals, but some stuck up staff... *********** stated that I would have a "lake view" and this is the view we got. Other than that the beds are comfy and our room was tidy but my room didn't look like the room advertised on *********** for this Hotel.

Stayed for one night on our Maritime road trip. Lovely person at the front desk who was as helpful as they could be. However, rooms are very tired. Hallways and rooms need work. No elevator, windows in rooms don't open at all. Kuerig in room didn't work, either did phone. Maintenance guy quite abrupt about it and told us to use phone at front desk instead which was downstairs. Dark brown towels showed their age. Shower plumbed backwards. Old patio furniture in room was the tipping point. All part of a road trip experience but felt a bit like camping in a hotel. Fine for a quick one-night stay.

Stayed back in 2021 when in Sydney for medical appointments and despite certain covid limitations the stay went quite well SO!! I booked again in March 2022 for similar reasons. Checked in. Room was a disaster nothing worked had to be moved to another room - Somewhat reluctantly on their part- services were less than previously but price was greater Staff were not a bonus Will NOT go back Went back in

After reading other reviews, I started to get worried about staying here. But aside from needing a building upgrade to fix all the little things, I could see that they are trying and doing an okay job at ensuring a good room experience. Our room was clean and amenities were supplied. Little upgrades to the room helped make it feel more comfortable, though a larger investment in upgrades would have increased comfort. My biggest concern was the gap around the door making sound and light from the hallway come into our room too easily. All in all, a decent cheaper hotel option. Definitely not a luxury hotel.