Red Roof Inn Harrisburg - Hershey

This is by far the grossest “hotel” I have ever attempted to stay at. I say attempted, because we opted to just drive back through the night rather than stay here. The grounds are unappealing, people loitering about, the hallways are gross, but all could be excused if the room was clean. But alas, the room reeks of smoke (despite claiming to be smoke free), bed sheets have holes in them, what looked like mold in the shower and shower curtain, remnants of spilled liquids all over the back of the door. Did not look like things had been cleaned in years. And definitely does NOT look anywhere like the photos online. Either save some money and book a cheaper motel (it can’t be worse than this) or better yet just pony up and book a real hotel. You won’t regret it, but you will regret staying here.

The most disgusting motel I have ever stepped foot into. I stayed from March 1st through March 4th 2024. I have complained to both *********** as Red Roof Inn Corporate.. I have photos. Video of how disgusting it is. How unsafe ! Pissed stained mattress. Et al. Disgusting mattress ! They refuse to refund.

Clean and comfortable. Yes check in is across the street with breakfast $7 and coffee. Could find something not to like but hey all the hotels around are SO EXPENSIVE now. So don’t expect the Ritz and enjoy the location. That’s all for now. Thanks

See original post below: Red Roof Inn reached out to me via messenger. I had to provide more specific information. I took the time to reiterate that the franchise owner and Red Roof Inn Corporate made no effort to address any of my previous email messages. In Messenger, Red Roof Inn said someone from Guest Relations would reach out to me. Again, does it take a Facebook post to get their attention, as I stated above, neither the franchise owner or Corporate reached out to me in the past despite my numerous emails? Guest Relations called. All phone calls automatically go to voicemail if the caller is not in my contacts. Leave a message, and if it is not spam, I will call back. Here is the message: "This is Guest Relations returning your phone call. Please call us back at.....". Uh, I never called you. Do you even know why you are calling me? Here's the proper response: "This is Guest Relations reaching out to you regarding an incident you had with Red Roof Inn Harrisburg-Hershey. Please call us back at your earliest convenience so we can discuss the matter with you." This at least shows me that they are aware of the situation. If I call them back, how much do you want to bet they will not have any idea why I am calling them? Here's the original post: At 2:00 A.M. on November 5, 2022, a person was able to unlock our door and try to enter (Red Roof Inn Harrisburg-Hershey). The person was later identified as an employee claiming the room was supposed to be vacant. We thought someone was trying to rob us, since we had $100,000 in inventory for a show at the farm agricultural building. The owner did nothing more than apologize. Red Roof Inn corporate ignored our messages. At the very least we expected our stay to be refunded. No. We expected some subsequent free stays. No. This is despite the fact that we were awoken at 2:00 A.M.! Impossible to go back to sleep. This was a tremendous traumatic event, that obviously Red Roof Inn could care less about. The chain prevented the door from completely opening, but what if a fight broke out? What if I had a gun. The whole event could have resulted in serious injury. Again, did the owner care? No. Did Red Roof Inn Corporate care? No. This is how they define customer service.

We found this place on our trip home from Florida. We needed a pet friendly place. This red roof is sort of hidden but we were so impressed with the room. Though the room looks worn it was very clean the beds very comfortable. And I believe it was the owner who we talked too. I found nothing wrong with the room. They don’t provide breakfast but cost is so good for room it didn’t matter.

This place was not what we expected. There was a pile of full garbage bags that we had to pass to get to our room. The grounds were not clean. However, we had reserved a room and we had had a long drive, and it was too late to cancel. We saw the room that we were given and asked for a new room. The linen was stained and dirty. Many rooms appeared to be rented on a longer term. The hallway was noisy all night. This RRI did not meet our expectations and we will not stay there again. In fact, as this hotel was night 1 on our road trip, it set the benchmark for the remaining nights. Everything after was much better.

If you're looking to live with permanent residents with subsidized housing that were probably homeless prior to this, or perhaps score some *****, then this is the place for you! If you smoke, you will love the smell of the hallways and the room. If you like to be awakened in the middle of the night by screaming in the hallways or the sound of a bass drum, this is your dream place. If you prefer your bedspread to be ventilated with cigarette holes, or enjoy stains from other people's bodily fluids, these comforters fit the bill. Oh and you can get a soda and a sensual pleasure cream out of the vending machine as an added bonus. In all seriousness, this was the worst place we have ever stayed, We will never stay at a Red Roof Inn again. Very filthy and felt very unsafe.

My family booked this place for our trip to Hershey park, we wanted a cheaper hotel since we spent a lot of money on the park. There were tons of Red Flags and we should have noticed something was up when we saw the police car pulling out of the parking lot. We pulled in, and immediately noticed a broken window covered in duct tape which looked pretty sketchy. We got the keys and went up to our rooms, filthy hallway with stained walls and carpeting. We booked to double bed bedrooms, one room had some type of stains on the bedsheets, and the other room the door wouldn’t even open. We couldn’t get in. Bathroom had hair in the sink, and the floor was all wet. Rooms smelled like cigarettes. We didn’t even stay the night it was so filthy, we got our money back and left. It was awful and even the McDonald’s across the street looked better and cleaner than this place. Worst experience ever, never stay here. I rate it 1 star only because 0 stars isn’t an option.

Desk clerk was friendly and accommodating to find me a room, late at night, when I arrived. All over the hotel on signs and on digital message boards, and the first thing you see is that the hotel is smoke free. There wasn't a bit of truth in this. There was no way I was going to be able to sleep in this foul smelling room of of many years of cigarette smoke, permeating all surfaces. When I reported this to the desk clerk, I was told that I wouldn't better in any other room that I was moved to. She was kind enough to give me a can of air spray that adequately covered up the smell and allowed me to get a semi-decent nights sleep. As soon as it was morning, I ran out of there. As this was a weekend, the rooms weren't any bargain either. I wasn't expecting much from this brand of hotel, but I did expect some semblance of cleanliness and reasonable conditions. I wouldn't wish this hotel on anybody!