Beste Hotels mit Bar in Surabaya

Bequeme Lage mit Einkaufszentrum, die Zimmer sind sauber, geräumig und komfortabel. Wir genossen das Frühstück mit dem Buffet sehr viel. Die Mitarbeiter waren sehr hilfsbereit und freundlich. Wir genossen unseren Aufenthalt sehr.

I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!

Was suggested to upgrade to junior suite by a very pleasant lady at the front desk. I decided to go ahead with the suggestion, which was so worth it . The junior suite grants access to the executive lounge. Upon reaching there , I was served by an extremely welcoming , warm and friendly chef name Alfred. He takes the time to really introduce the dishes with so much passion and warmth . He ensure that I was well taken care of. Had an extremely pleasant time at Sheraton thanks to him. His service is one of the reason which makes Sheraton the top choice for subsequent stays whenever in Surabaya ( not to mention the delicious Rawon that both the executive lounge and lobby restaurant serve) The other staff at the hotel are really friendly , always greeting customers with a smile. The amenities provided at the hotel are really sufficient too

Exceptional Hospitality and Unmatched Convenience I would like to express my sincere gratitude to the entire hotel staff for their exceptional hospitality. From the moment I arrived, I felt like a true VIP—thanks to the warm and professional service from every team member, including reception, housekeeping, and security. This hotel's prime location makes it an ideal choice for both business travelers and families. The seamless connection to Pakuwon Shopping Mall provided a fantastic shopping experience, adding to the convenience of my stay. The room exceeded my expectations in cleanliness and comfort, allowing me to enjoy a restful sleep throughout my two-night stay. The hotel’s facilities, including the well-equipped gym and the refreshing swimming pool, were impressive and well-maintained. A standout highlight was the remarkable Asian cuisine offered at the hotel. The flavors were authentic and diverse, and an expanded selection of 10 to 15 types of sambal would elevate the experience even further. One of the most memorable touches was the fulfillment of my special request for welcome fruits, which truly made me feel valued as a guest. Overall, I wholeheartedly give this hotel a well-deserved five-star rating and look forward to returning for another exceptional experience.

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

Ausstattung: sehr gut, das Hotel ist noch neu, Hygiene: sauber und ordentlich, gute Umgebung, Service: Super gut. Im Vergleich zur heimischen Fünf-Sterne-Welt sehr guter Service. Frühstück: sehr gut, viele Variationen, vvvnsjjsjsk

This location is in a more industrial neighbourhood with very few things around it if you’re staying here because you want to be close to the airport, there really is Here’s a tidier version of the hotel review: The hotel is a bit out of the way, so be prepared to either take a taxi deeper into the city or bring supplies back with you. There’s a bakery on the first floor, a restaurant on the second floor, and the hotel has its own kitchen and bar. The fifth-floor bar is pleasant, with live music, but unfortunately, my food experience wasn’t great. When my order arrived, it was clear the food had been microwaved, and the chicken was completely raw. Although they kindly remade the dish, I didn’t want to wait another 30 minutes. The rice was cold and dry, and the Katsu dish, with just a few spoonfuls of curry sauce, was disappointing. On the positive side, the staff were very friendly and helpful, especially when I needed to book a hospital appointment for acid reflux. Overall, it’s fine for a short business stay, but not ideal for a longer visit due to the location and food quality issues.

This was the second time we stayed in this hotel, and the experience was always awesome. We really liked the room that we booked this time, and the vibes the view and the experience was good. Unfortunately I find the dishes during breakfast were quite bland and the choice was so limited, but we really like the relocations on the top floors, got really good views, and made the whole breakfast quite enjoyable. Regardless we will always recommend this hotel and definitely will stay here again in the future, 😁

Too noisy at night and early morning Sound insulation is not good in the room Mattress and pillows cover are too old and worn

Ein besonderes Schrei an den Koch Dayat! Seine hervorragenden Dienstleistungen und Professionalität sind buchstäblich einer der besten, die ich seit vielen Jahren gesehen habe. Seine Leidenschaft und delikates Geschmack für Lebensmittel ist außergewöhnlich. Und am wichtigsten ist, dass er uns sehr willkommen und besonders fühlt, wenn wir wieder nach Westin Surabaya zurückkommen. Wirklich der beste Service!!! Halten Sie die ausgezeichnete Arbeit. ☺️