Country Inns & Suites Hotels in Summit Township

Ich reise oft und bleibe in vielen verschiedenen Hampton Inns. Ich muss sagen, dass dieser Aufenthalt zu den besten war. Wir waren gerade hier für eine Nacht Reisen aus Kanada nach Florida - das Empfangsgefühl war hervorragend und war ein toller Anfang. Ja, die Zimmer zeigen ein bisschen Alter - aber sehr sauber. Ja, es gab Lärm aus der Heizung und auch hohe Winde von außen - wieder das ist zu erwarten (warum wir mit Ohrschlüsseln reisen) Die Kirsche auf dem Kuchen war das Frühstücksgebiet - ich muss sagen, das ist das sauberste und komplette Frühstücksgebiet I Haben Sie in einer langen Zeit bei einem Hampton gesehen. Es war unschön und eine sehr gute Auswahl an Frühstücksfüttern. Das Personal, das wir getroffen haben, war so willkommen - vom Manager Kathy bis Jan der Nachtclecher. Kathy, Sie sollten stolz auf Ihr Team sein. Wenn wir noch einmal so kommen, bleiben wir sicher in diesem Hampton.

Sehr sauber und das Personal war sehr hilfreich und verständlich. Es ist das beste Red Roof Inn, das ich jemals geblieben habe. Wird in Zukunft sicher zurückkehren und empfehlen zu Familien und Freunden. Danke für das Personal im Red Roof Inn bei 1-90 Erie PA!

The difference a day made! I have only positive things to say about my experience at this hotel. Check-in was welcoming and informative. Without prompting, I received a detailed orientation to the site and its amenities, and was encouraged to use them. The commitment to providing outstanding customer service at the Courtyard by Marriott Erie Ambassador Conference Center extends beyond the front desk. Literally every employee I encountered was helpful, gracious, or attentive. For example, one employee gave me recommended two local grocery stores. This morning's breakfast was bountiful and tasty. By contrast, yesterday's breakfast at the Home2 Suites Erie was basic and blah -- breakfast bowls heated by a lamp, plain bagels, and cereal with milk. No yogurt. Mainly for work, I spend approximately 60 nights per year at hotels. I recognize that hospitality is largely performative. Even if hotel employees are in a bad mood, they tend to meet the expectation to smile and provide useful information. My stay at the Courtyard by Marriott Erie Ambassador Conference Center was flawless. This was a sharp contrast to my previous night's stay at the Home2 Suites in Erie. Unlike at the Courtyard by Marriott Erie Ambassador Conference Center, where my stay was very pleasant, there were zero smiles at the Home2 Suites in Erie. At the Home2 Suites, I was not greeted by name, even after I introduced myself to three employees -- front desk; front desk manager; manager on duty. When I tried to ask questions about the location of the elevators and when breakfast was offered, the front desk manager stopped emptying the trash to butt in the conversation and threaten to cancel my reservation. I obtained that information from the manager on duty, but only after she looked it up. My room at the Courtyard by Marriott Erie Ambassador Conference Center was clean and comfortable. All the expected amenities were present. Nothing was untidy. By contrast, my room at the Home2 Suites by Erie was clean-ish. There was no lotion in the bathroom. There was no hair conditioner in the bathroom. In the shower, I noticed a VERY dirt place where one might place a bar of soap. While showering, I discovered that there was NO shower gel in the wall-hung dispenser. When I removed its cover, I confirmed the dispense was bone dry. Yet another letdown by the Home2 Suites by Erie. I mean, essentially an employee has to *never* check the dispenser for it to be empty. I had high hopes that my next stay at the Home2 Suites, for which I had pre-paid would be more pleasant. I confirmed my reservation with Hilton Honors on 5-31-23 and 6-1-23. I used the Hilton app to select my room and check-in on 6-1-23. As I approached the front desk at 3 p.m. to get my card keys, I saw the side profile of the front desk manager from the day before. She dashed into the office, closed the door, and canceled my reservation at 3:02 p.m. In my experience, that is an all-time low in customer service by a hotel employ

Awesome location, super friendly staff, clean and comfortable room. Cute rooms with parking right in front of your room. Pets are allowed, kids are free, breakfast is available, laundry services on site. Restaurants, room service and delivery options are available for guests. I would definitely return, worth every penny!

Great location, fantastic rooftop pool, wonderful service! Check in was quick and I was told where to park and when breakfast was and so forth. The room was clean and quiet, and the bathroom had everything going for it as well. No stains, leaky faucets or ticking noises. The view of the Mississippi from the hotel pool area is truly something to behold!

We had out of town family staying in Solstice Hotel recently so we drove over to see them. Our family members had a free breakfast included in their room price so we wanted to eat with them there at the hotel. We went to the front desk to pay for the two of us and the managers (owners?) declined to charge us. They would not accept any payment from us, insisting that we could eat for free. They were very kind and generous. So we enjoyed a delicious waffle and coffee and were happy that our family chose to stay at Solstice Hotel!

Der Manager hier ist erstaunlich. Sie heißt Alex. Sie geht oben und darüber. Sie tut ihr Job, aber gleichzeitig greift sie dir mit einem Lächeln. Wenn Sie etwas brauchen, sie macht Sie nicht fühlen, wie Sie sie stören. Die Zimmer sind sauber. Das Zimmer hat volles Badezimmer. Dove. Vollgröße Handsaft und Körperlotion am Tauchbad. Vollgröße Shampoo, Klimaanlage und Körperwasch asche in der Dusche. Es war einfach zu Handtüchern zu bekommen. Wir genossen das kostenlose Frühstück.

At Hawthorn Suites by Wyndham we craft a warm and welcoming experience so our guests can build a comfortable routine throughout their extended stay. Services like onsite laundry and free breakfast let you feel at home amenities including our fitness and business centers keep your daily regime in place while our suites with full kitchens let you skip the takeout. Add social hours BBQ grills and free WiFi and you might even regret checking out.

I come to this hotel at least once a year. This has to be my 10th visit and the hotel has everything for the business traveler. This time, however, I noticed it was a bit worn. The heater in my room did not work nor did the TV in the gym (which had not been cleaned in a while). I say this to alert management and not to put the hotel down. I still recommend it. The lobby is roomy/bright and the staff is most welcoming and helpful. There is a mini-store in the lobby and good coffee is offered complimentary each morning. Also on the ground floor is a nice restaurant (Safari Grille - see separate review), a breakfast station, a roomy business center, a laundry (2 washers and dryers), a decent sized gym with a set of weights and finally, a pool plus hot tub. The rooms are just right for business with a good sized desk, good lighting, plenty of outlets and a comfortable chair. The closet is adequate as is the bathroom. There is a decent sized flat screen, a small refrigerator, microwave, coffee maker, iron and hair dryer. It is still a great option, but just in need of a little work.