Scott R
6. September 2024
We were very disappointed with our stay on September 3, 2024. We booked an upgraded room, “Room 10 Deluxe Garden Level”, with an upgraded rate (the most expensive in the inn). This is in fact a very expensive Basement Room with a view of retaining walls! Rooms 8, 9 & 10 are all located in the basement. As with most basement rooms the air was humid and musty. The inn is aware of this as when we arrived our room had an open window and a dehumidifier running full tilt. We immediately notified the front desk that this room was unacceptable and we requested to be moved within the inn, or refunded for our room rate so that we could find alternative lodging. We were told that a move was out of the question as the inn was fully booked and that the inn’s manager was not available until the next morning. It is three days later and we have yet to hear from the manager. This inn does not deserve its Trip Advisor rating and should be avoided, especially Rooms 8, 9 & 10.
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