Trailhead Lodge

We rented a 3 Br for $1K/night for our extended family of 6 with kitchen, fireplace & washer/dryer. There are so many things to like about this property: pool, hot tubs, men & women's locker rooms, game room, ski room, boot room, shuttle that takes you anywhere in town, it's own lift that takes you to the base of Steamboat... But it's not. I rented through Vacasa. Don't do it! Vacasa is horrible and no matter what you do they will keep your money. There was no hot water *for a week*. Most of our party left early, but we could not get flights out. I later learned from an owner while at the hot tub (the closest to hot water that we got!) that this is an ongoing problem. (The Sheraton also has problems and is closing for 9 mo). Not only are showers unacceptable, NONE of the dishes, cutlery, pans, etc or laundry were clean (& cheap quality to begin with so the pans were warped, there was dried egg on spatulas & melted sides, etc.) There was no housekeeping the entire stay and we had to go downstairs to request towels, dish pods, etc. The facility should have been, and could be, a luxury accommodation. But it's not.

I booked a room at this location and was cancelled because they apparently overbooked. No communication from management, just an email cancellation. Garbage business practices. There are plenty of better places. Trust me, I’ve looked (due to their incompetence)

This Condo is wonderful. It provided so many extra things that made our stay so nice. I loved having a washer/dryer. They also had rolling laundry bins in the bathroom. There were plenty of towels, toiletries, and blankets/pillows. The gas logs were used every day. The view from the balcony was breathtaking. The parking was easy under the unit. The gondola was a perfect location and so easy to ride up the mountain. I loved having a shuttle service for anything you need. So many close stores and places to eat. We didn't use the pools but we went and looked around. They looked nice. The bed was so comfortable. The bathroom is very large. There is plenty of space to store luggage, etc. My cons (which are few) was they have coffee in the lobby and most days it was out or cold. The door to our balcony was broke. You couldn't even close it good and lock it. I did report it but we didn't want anyone working on it.