Gastnutzer
1. Juni 2023
We arrived a few hours early, and they turned the room over to us, then things went south, while we were bringing things to the room the maintenance guy walked in, (glad we were not undressed), so I went to the check in desk to address the fact the hot tub was 64 degrees and the room was not ready, answer "you were early" I get that, tell us to come back at the right time when the room is ready!! IF A ROOM IS READY early check in is great, if its not TELL ME!!, then the maintenance manager tells me the hot tub will warm in 3 hours ... ((*&@(&#(*&$) LIES 8 person hot tub will not warm to >100 degrees from 64 in 3 hours more like 10 +, then they had not cleaned the BBQ properly and I started it to heat up the grates so I could scrub them clean and it fill the entire deck with smoke, when I opened the door to shut it off it set off all the alarms in the suite, had to shut off the BBQ pull it totally apart (after it cooled) and clean it so dinner was 3 hours late..., we were scheduled to stay until Tuesday morning, we ended up leaving sunday night.
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