Microtel Inn & Suites by Wyndham Springfield

Our room was clean and very nice. The bed room was roomy and we had a comfortable bed . Even the pillows were a pleasant surprise . The area around the hotel was quiet so it was easy to get to sleep and just feel like you had a good escape . And we really enjoyed the waffles for breakfast . We had a great stay.

It was clean and nicely decorated. The pool and hot tub were nice. The breakfast didn't have much that wasn't a carbohydrate.

I stayed in the Microtel Inn in Springfield, Minnesota. I recieved terrible services. The tub in the bathroom was clogged.

Ceiling was peeling off above the shower so I couldn't trust to shower. Guy in attaching room had friends over well after 11 pm and then was vomiting loudly until after 3 am. Sparse breakfast options at 7:15 am, needed replenishing. Front desk staff was never at the front desk. They were polite but the facility was pretty rundown - no travelers visible mostly workers staying at this hotel

Very nice hotel in general. The room was clean and very comfortable. The TV was in a weird place but everything else in the room was in working order. Clean bathroom. I’d definitely stay there again.

Absolutely the worst experience I have ever had. If I could have given zeros for service and rooms I would have. The bed sheet had holes in it. The mattress pads on both beds had blood stains in numerous spots. One of the mattress pads had a urine patch and the other had sweat stains covering most of the mattress pad where people would sleep but the edges were white. We discovered the issues with the mattress pads because we could see through the fitted sheets. We asked for clean sheets and the employee said they were clean - just stained. We had to request clean sheets several times as he kept explaining they were clean, just stained, before he agreed to get new sheets. We went to speak to the manager (not in yet) and watched the employee set the bundle (not even folded) of clean sheets on the floor on the way to our room to answer a phone call and explained we didn't want those sheets either since they had been on the floor - he ignored us and went to our room. We said it again - he was still on the phone - and ignored us once more proceeding to put the sheets on our beds. Once we spoke to the manager and explained our issues, he thought the issue was resolved since we already had clean sheets (although he understood they had been laid on the ground). I said we were not happy with that and would be in contact with corporate. The manager then started yelling at us and harassing us. He gave us 2 options, a new room or a full refund. He asked which one it would be multiple times without giving any time for us to respond. When there was an opening, I said we needed to visit with another member of our party and would let him know. He said to call the front desk when we decided and I said we would. After visiting about options briefly, we started to see what other hotels were available but before I could even get the dates into the search bar, the phone rang and rang. I didn't answer since he harassed us in the hall with yelling and repeatedly saying the same things and we hadn't had time to make a decision yet. Within a few minutes, there was a knock on the door - it was the manager again asking about what we decided to do. I told him we agreed that I'd call once a decision was made and that we hadn't had enough time but was in the process of checking out other options. He left and waited. We did leave the hotel at 10:30 at night and had to drive to another town down the road. we didn't feel safe staying at Micotel with the manager harassing us and yelling. Unbelievable since all we wanted was a clean place to sleep.

This room had no safety chain on the door. Someone scribbled all over the footstool. They don't move the bed away from the wall and clean at all. The young man who checked us in was very nice. The place had a strong odor of curry. The man in the am didn't want to print my folio and kept saying I email it to you.

The staff was friendly and helpful. The room was ready on time, and was neat and clean. The bed was comfortable as well. Breakfast was good in that you had several different options to choose from. I would stay again.

Breakfast area cleanliness left much to be desired. Tables were not cleaned between guests; children highchairs were filthy. Not a lot of selection for breakfast. Overall, over priced for amenities received