Quality Inn Spring Valley - Nanuet

The staff was extremely friendly and helpful. Our state was very well accommodated 

Huvkh

This place was DISGUSTINGGG!!🤢! There was also mc Donald’s WiFi couldn’t even text anyone. There was mold like EVERYWHERE!! I couldn’t even breathe. Slept w all my clothes on! Shower IS NASTAYYYY 🤮🤮! In a couple years there will be a lawsuit for anyone who stayed here. Knock it down

The room itself was rundown, walls are broken, smells like mold, water pressure was way too low, beds were uncomfortable, window was cracked, lots of screaming from other guests so the walls were thin, and door was broken. Definitely choose something else if you can

Worst hotel I’ve ever stayed at. We only were in town for 1 night and the room was more expensive than what the value was. Stains on the carpet, cigarette marks on the walls, a constant slamming in the walls all night long as we slept. The whole lobby smelt like cigarette smoke. The weirdest thing about our stay was the pile up of Target carts up and down the hallways! I’ve never stayed somewhere where I felt so uncomfortable and grungy. I will never be back and I wish I could get my money back for all the things that were awful with our stay.

Do not stay here. To many grievances for 200 characters. Low lights are dirty, bug ridden, humid room, reeks of cigarettes, door frame was broken, BLOOD stains on the shirts!!! Unprofessional staff refused refund 39 minutes after checking in.

I was visiting family over the weekend and decided to stay at the quality Inn based on the reviews I read. I don’t know who could be rating this a four or five star hotel. I usually stay at the Hampton or Hilton Garden Inn nearby on route 59. They are always in good shape and clean with friendly and helpful staff. This was not the case for Quality Inn. I chose it based on reviews and proximity to the highway. I stayed there many years ago and the hotel was fine, clean friendly staff then. However that was not the case this time. They appear to be under some renovation right now. That was not apparent when I made the reservation or I would’ve chosen differently. However the staff is not very welcoming not rude but not very caring. The smell of smoke in the rooms is unacceptable. This is supposed to be a smoke free hotel somebody was smoking and I smelled it in my room. The hallway on the second floor where I stayed was not vacuumed there were crumbs. I arrived at 4 o’clock in the afternoon you would expect the hotel to be clean and ready to accept visitors. From the outside you could see the window screens that were torn and not replaced on windows. I was very surprised at the overall run down appearance and unfortunately I did stay there even though it was my inclination to cancel my reservation and go to another hotel. In my room the only thing that was in good shape was the sink that appeared to be new and the entry floor. The bed looked like it needed to be replaced the shower was not particularly clean looking although it had been cleaned. The curtain that hangs on the window was falling off of the curtain track and had holes when the lights were off you could see at night through the tears. Although they were not large tears so I did not see them in the daylight. The mini refrigerator was clean. I was charged enough money for this hotel that to expect far better conditions.I would not recommend this hotel.

Despite checking the room for bedbugs, they attacked me during the night. I awoke at 1:00 a.m. to find them in my bed and biting me. I told the front desk and the clerk was completely unconcerned. I demanded a refund and was told the manager had to authorize it. I was promised I would get a call from the hotel manager. I have called two more times over three days with no call and no refund. I am completely disgusted. I checked out at 1:30 a.m. and drove all night to get home. I was unable to attend the event I had driven there to attend. Avoid this hotel!

I dont know how this hotel still working with this rate 90$ for old and disgusting stuffs, attendant unhelpful , so need to improve , location ok. Renew will be a good thing . Poor , breakfast same Nothing , and every thing was dirty ………………………..