Gastnutzer
4. September 2024
Charming hotel, quaint getaway that is convenient to Kentuck Knob and Fallingwater - however, beware, the breakfast staff are trained to not allow any substitutions. Even though my wife and I do not eat pork and my wife is gluten free, the breakfast staff are told to not allow any substitutions of the sausage/bacon that comes with nearly all meals (or toast with the omelets) for another breakfast side such as scrambled eggs/hash browns/fruit etc. We asked the front desk and they were not aware of the policy, so instead they talked to their manager who wrote a letter to us that was slipped under our room door that said this was their policy. The exact opposite experience occurred at dinner, where the staff was very accommodating and asked what side we wanted with our entrees, etc. Not sure why they feel the need to nickel and dime their guests at breakfast, I've never seen that at any other breakfast place, especially when the side dishes are all the same price. Aside from that, cute hotel with friendly staff, good inclusions e.g. treehouse tour, s'mores, etc. - do beware that the bathroom tub is very slippery and they don't seem to have any shower non-slip mats available.
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