The Little Haven Hotel

Excellent staff thanks for a wonderful weekend

The view of the hotel was very nice and pleasant staff are very friendly and the breakfast was included and it was very tasty,, peaceful environment,near the sea side just so beautiful

Everything was first class we had a great time can't wait for the next time.

We have stayed at this hotel several times and just love it. We always choose a room with a view and ask for one overlooking the Herd Groyne. The others look up river. This is the first time we have been given a room on the ground floor and the view wasn't nearly as good. Also, there was a path just outside the room so people were walking past during the day so the privacy wasn't as good. Make sure you ask for a first floor room. The DFDS ferry comes in at 9am every day and leaves at 5pm. It is a big ferry and we never tire of watching it, either from our room, or by taking the short walk down to the Groyne to watch it. If you are lucky to be there when a cruise ship comes in it is an amazing sight, they are huge. It is only a short walk to the beach. We never fail to be amazed at how good the staff are. On this occasion there was a bus group booked in which affected our stay. They took priority and on one morning a table was set up in the reception area for our breakfast. This obviously wasn't ideal but the staff made sure we got into the restaurant for the rest of our stay. We just had to be there for 7.30am and had to have our evening meal at 5.30pm which was a bit early. Having said that, the breakfasts are very good indeed with a wide choice of things to eat, both hot and cold. It is in a conservatory with views to the river. I'd particularly like to mention Ally, one of the members of staff in the restaurant. She recognises us when we go and is particularly helpful and friendly. We are sorry that we won't see her again as she retires later in the year, but thank you Ally for your wonderful help and kindness. I'd thoroughly recommend this hotel, the location and staff are superb. When considering prices do take into account the wonderful breakfast.

The location of the hotel is perfect and our room was comfortable. The staff were very helpful and efficient. The hotel is dated and could do with an upgrade. The breakfast was disappointing and could definitely be improved. A better choice of fruit and bread would be a good start and possibly an urn so that tea is hot enough!

Once again, a great one night stay in a dog friendly room. Evening meal was excellent. Rib eye steak and Sea Bass fillets all cooked superbly. Our thanks to Steven and the rest of the team for making us so welcome. Keep up the good work! We're looking forward to our next visit.

We visit this area on a regular basis & thought we would try somewhere new for a change at a higher price than we usually pay. This is a lovely hotel in a beautiful location with friendly, helpful staff. The room was great in all respects & included a sea view. A few improvements would make this place really special as the staff are so good & helpful. Annoyingly we were woken repeatedly from 5am due to smokers outside the entrance talking loudly & this increased as time went one. Breakfast was also an issue as rather old fashioned. This was included in the price but there are very limited options for vegetarians & nothing for vegans. A veggie breakfast is available on request but the menu offers nothing for vegans & staff were very busy to catch. I ended up with a few slices of melon & a few dated grapes. Even the worst places we have stayed at offer grapefruit, apples, bananas etc. Toast was available if you like white but not wholemeal. Thankfully there are plenty of places around here for a good vegan breakfast including weatherspoons, Greggs or even healthier options available on Ocean Road. It is a lovely hotel with lovely staff but a few improvements would make a major difference.

We have stayed at this hotel before as i have relatives in South shields . Although now a little dated the service is very good staff very attentive although not over the top and the food is also good . So all in all a lovely hotel with brilliant views also good value for money

Joined family who were visiting for dinner, absolutely abysmal! My partner ordered black pudding to start and sea bass as a main, neither available so had to reorder, pate, came with half a slice of toast! Must be a shortage. Bowl of pasta came piled high but ruled as completely tasteless despite adding salt and pepper, not eaten. Tuna steak was way overdone chef has a heavy hand for such a delicate fish. Curry also ruled as tasteless. No one in a mood for dessert but my friend ordered a cheesecake as it looked nice. Advised it was inedible tasted like curdled cottage cheese. All in all a complete disaster and waste of money! Would I return? Resounding no!