Burnham Beeches Hotel

Ideal work venue, clean with nearby food

I had chosen Burnham Beeches hotel for my Civil Wedding and wow what an excellent choice I had made. Sarah and Danka were exceptional and with their helping hands my civil ceremony was everything that I had envisioned. Such a beautiful outdoor ceremony we had followed by an evening reception in the Windsor suite. I am so happy how everything turned out on the day! Thank you so much for making my wedding day so seamless and special!

We had our wedding day on 31st August at Burnham Beeches hotel and it was everything we dreamed of. The staff went above and beyond to make sure our stay was perfect and happy. All staff were welcoming and friendly to us and our guests. The room we stayed in (bridal suite) was stunning ! Clean , spacious and excellent facilities. Food was delicious! We look forward to visiting the hotel again soon. And a big thank you again to everyone at Burnham Beeches

Just to say a big thank you to the Burnham Beeches team for arranging my daughter's Afternoon tea. She and her friend had the best time ever, The Place is beautiful and full of character ,service was 5* and the Afternoon tea was delicious. Thank you Burnham Beeches team. We will be back soon.

We attended an afternoon tea and spa experience. On arrival we went to reception, the lady was not overly helpful with telling us anything. Just pointed where we we needed to go. We thought we would leave our swimwear in the lockers while we ate, but the lockers were not able to be used, so had to carry all our bags with us. The afternoon tea itself and the service in the restaurant was lovely. We then went off to the spa. We had to ask to be provided with the towels robes and slippers, the receptionist seemed quite put out that we were asking for these. We were given the towels and robes, but they had no slippers available, which is not acceptable as they are part of the package and we didn't take spa footwear with us for this reason. We had to go down some stairs that was lit by an extremely dingy dark stand up lamp with the cable trailing on the stairs, very dangerous. Then when we got to the bottom we couldn't gain access so had to go back to reception to be given a key. Once we did get access the changing rooms were not overly inviting. The shower cubicles were just about big enough for a child with horrible shower curtains that stick to you when trying to wash. We then entered the spa area, which was a small pool, a jacuzzi and a sauna. There isn't really much I can say positive about this. The 2 seats around the pool were not very clean, there were tiles missing from the floor inside the sauna and all round the jacuzzi. The only way to get the jacuzzi to work was by keep getting out and switching the power on and off at the wall. The pool itself had scum around the tile surfaces. There was absolutely no one around checking the safety of guests. Over all, I would recommend the Brasserie 1727 restaurant, but until the spa has had a complete overhaul, then steer well clear. Very disappointing

We arrived to a warm welcome and super friendly and helpful staff. We had a beautiful room which was spotlessly clean and comfortable. The service and food here was second to non...nothing was too much trouble and we would definitely recommend and also revisit this hotel.

Second time staying at the Burnham Beeches with work, Porsche, brilliant service every time having access to the facilities and snooker table is always good. Dinner time is the best Katie and the other staff members are always helpful and cater to everyone as needed. Would recommend to anyone.

Just a quick note to say how much i enjoyed my stay at the hotel last week. Ian on reception was especially helpful and friendly during my time there - a genuine asset to the business. I will definitely be back again in the future. The bar looks completely transformed since the last time i stayed there.

Tried to check in at desk but couldn't. Someone came out and went to a cupboard and spoke to us with their backs to us so we couldn't hear them. Pleasant enough chap, but a silly place to have their computer located. Got in to room Friday 4pm. Came downstairs to meet family. No one behind bar. All serving at a wedding. Had to keep looking for staff to buy a drink. So many people waiting. So very expensive too. Had dinner in the Brasserie about 20 of us. The staff were amazingly helpful, although not enough of them so very slow. Got up and couldn't get out of our room. Called 0 to call reception. No response. ( This was the case every time. ) Thank goodness there was not a fire, apparently the phone had been disconnected to reception. I had to call a friend who went to reception. Someone came to room, got someone else, maintenance called, they came and basically kicked the door in. We were told to go to breakfast, they would locate us elsewhere and keep an eye on stuff in room. Breakfast was delicious, plenty to eat. Hubby went back to room while I met another member of family. When I got back to room we had not yet been moved. Waited another 20 mins. Hubby went down. Moved to room on 2nd floor. Said they would help us down when leaving Sunday. We then had a mad rush to get ready as parents of groom and got to wedding at Tudor Barn with minutes to spare. Checking out and, of course, no one was answering the phone in reception. A cleaner helped us down with our stuff. Upon checking out we were told no phone was connected to reception. So dangerous to lead people into believing help is at other end of phone when, in reality, this couldn't have been further from the truth. So glad they wedding was not held there. The staff did their best and were apologetic. Certainly would not recommend at all.