Monkey Island Estate - Small Luxury Hotels of the World

This was our second stay at Monkey Island, but unfortunately, it fell short of the high expectations set by our first visit. The experience started on a positive note, with a complimentary bottle of chilled Prosecco awaiting us in our room—a thoughtful gesture to celebrate our anniversary. However, the excitement soon faded as we realised the air conditioning in our room was faulty and only blowing out hot air with no way of turning it off making it impossible to cool the temperature below 25°C, which was far from ideal on a warm summer evening. We did let the front desk know but said there was nothing they could do other than offer as a fan. Breakfast was another letdown. When we arrived around 10 AM, no tables were set up, and most of the buffet trays were nearly empty. The food that remained was cold, and several guests, including us, had to request that the dishes be replenished. Typically, I wouldn't bring these issues to Tripadvisor, but when we provided feedback at check-out, it seemed to go unheard.

Just had the perfect stay at Monkey Island Estate! We were upgraded (twice!), and when they found out it was our silver wedding anniversary they surprised us with a complementary bottle of bubbly and pre-dinner cocktails. Just the most beautiful venue for a short romantic getaway. Celine looked after us wonderfully! Thank you!

Our entire stay was faultless, impeccable service throughout, absolutely idyllic setting, perfectly manicured grounds & beautiful bedrooms. The hotel is also in a superb location as a base to explore the surrounding area with Windsor just 10 minutes drive away. We will definitely be returning. Thank you to the superb team at Monkey Island.

We visited the Brasserie on a Tuesday lunchtime. The restaurant was quiet and service was attentive without being intrusive. Karla and her two colleagues were very prompt and friendly. The restaurant was clean and the tables faced the riverside and we enjoyed watching the boats pass by. We ordered the same starter but different mains and one dessert. All the food was delicious! We asked for the secret to getting perfect rhubarb as their rhubarb tart was the best we’ve had!!! It’s worth a visit.

For me it’s like finding the Secret Garden of Windsor (or Maidenhead to be precise) when I came to the Monkey Island Estate by chance after failing in looking for a satisfying place to host my VIPs outside London. But we did not stay at any of the hotel rooms, it’s the detached “holiday homes” I stayed with a large group of guests. Overall, it’s like staying in a luxury air-bnb with all essential 5-star hotel services. The building (named Long White Cloud) has four bedrooms in good size, all newly refurbished in fabulous taste of country-style elegance. The double living room is huge, not just in comparison with most premises in Central London. A modern well stocked open kitchen. All interior very well lit by a large numbers of windows open to the greens. More surprisingly there is a huge back yard, right on the bank of a small branch of the River Thames. All staff I interacted with is of a high standard of hospitality. From the day I walked in and inquired about the place, being brought to view the premises, until we checked in and presented many specific requests from our guests. They are very customer oriented and the attitude is friendly and casual. Jose the reception manager helped me attentively throughout and Mark the head of housekeeping answered many of my requests without failing any. They even delayed the scheduled construction work of the premises upon our request of extension of stay. The hotel is small and some “usual” Hilton-style amenities may not be available. But the basic stay-and-dine quality is of superb standards, given the setting over the River Thames, not to mention the Michelin starred Monkey Bar, and the well maintained private garden on the petite island, with good wild-lives like swans and geese, etc. except monkeys.

Fluffiest pillows, perfect showers, and Jack makes amazing drinks! I had some mixed drinks and they were delicious. He even found a new whisky for my husband, and delicious salty spicy cirgin Bloody Marys for my bestie. He even said he could make whatever we wanted upon request, but the drink menu had it all.

We booked Monkey Island after reading some excellent reviews and we were not disappointed! It is located on a private island on the River Thames which is quite unique. Our bedroom and bathroom was perfectly appointed and had everything in it that we needed. In addition to this, it was spotlessly clean with complimentary Elemis bath products, a definite plus. The grounds of the hotel are impressive and beautifully kept with a wonderful. floating spa. My wife had a massage which she said was the best she had ever had and believe me she has had many!! We had dinner twice in the hotel and it did not disappoint. The hotel is perfectly based for visiting Windsor castle and surrounding attractions as well as central London. We cannot wait to return!

We chose to stay at Monkey Island due to the good reviews. The location certainly is remarkable, set on an island on the river Thames. We used the hotel as a base to visit The Fat Duck nearby. Hence we can only give feedback on the room, which was very small (no where for a case without tripping over it). Only one chair in the room and we had to think about when to manoeuvre around the room with two of us in there. This wasn't a basic room either. We had paid for a patio area, which to be fair, would have given added value in summer. However, although patio seating was 'undercover' it was soaking wet due to leaking from above. We arrived to find no toiletries in our room and had to chase up. We did get a complementary bottle of Prosecco in the room, but as we were dining out we didn't require. On a plus the mini bar was free (no spirits as I would say was fair) and there was a pleasant lounge. Incredibly expensive at £415 for the one night excluding breakfast. Full (cooked buffet style) breakfast £40 per head on top (no thank you). Currently in a cheap airport hotel at an eighth of price and twice the size. Admittedly the setting isnt beautiful but out of season that needs to be within reason. Room 109

The service was superb the staff lovely the food very good But the room was awful so small not even a bedside table . no where to put your case and only one chair in the room . To move round the bed impossible The shower cubicle smelt and I had ti spray perfume every time i opened it it’s a pity really because it is so well kept and the staff so nice Because if the size of the room even for £250 for one Friday night we will not be returning