Caberfae Peaks Ski & Golf Resort

The staff was fantastic, to a person. Best hospitality since I was at a resort in Bali. Thoughtful, helpful, and attention to the little things. Golfing starts literally outside your door. Hotel style at McKenzie but rooms had two queen size beds, half with balconies. Accommodated our specific needs for breakfast and dinner. Limited for persons with disability. Wedding and birthday parties in other units but everyone was respectful as Midwesterners are. Good communication with Pete. Great location between Manistee and Cadillac.

Lots of stairs, NO elevator, so travel lightly. Stair steps are tiny in depth, easily can mistep, a fall hazard. Check in staff friendly, but under informed of events. Rooms are dark and dingy. Furniture very dated. Beds are decent, however, headboards used to be for full siize beds, now queen size beds in room and didn't update the headboards. Bathrooms in rooms are extremely small, tubs slippery, towels stacked in a rack tightly over the open toilet. Lighting in room is poor. Housekeeping staff have nasty a demeanor. Do not recommend as a resort, no amenities.

Friends and I stayed and skied the first weekend of February. Snow was great. Lots of people sitting on the hill in the middle of the run. Which isn’t a big deal. Just wasn’t like that a few years back. We stayed in room 35 I believe. Woke up in the middle of the night to no heat. At 1 in the morning. I wasn’t going to get dressed and have to wait until someone came to fix it we just dealt with it. I told the desk manager on the way out Sunday and told her to have someone call me about it. Week passed and no one called. I called, someone told me they knew nothing about it and someone would call me back. Another week went by and I had to call them again. Talked with the manager that was working that day and said she must have missed placed the note to call me back. Said everything was working fine when they checked. Not sure why I would lie about the heat not working. Customer service is less than impressive. Won’t be going back.

We were pleasantly surprised with the MacKenzie lodge. It is an older property but has been nicely upgraded/updated. No elevator but helpful staff and nice up to date room. Have skied Caberfae for decades bit had never stayed overnight and glad we did. We even got Pete the manager to schlep our bags up to our 2nd floor room! Loved the hot tub (but 104 would be better than 102) and had fine meals in the Beaties restaurant right in the hotel for breakfasts and dinners. We will be back even though we are less than 2 hours away!

Wedding arrangements seemed well organized and efficient. Nice landscaping for outdoor wedding. Dance floor extremely small . Employees friendly and available with good customer service. Hotel room in lodge for overnight guests. Room is big. Very clean. No coffee maker. Mattress was too big for box spring. Very uncomfortable for 2 in a queen bed. There are 3 stories no elevator. Quite a long climb with luggage. I felt bad for the elderly customers. Very pricey for the quality and comfort I would rather sleep in a camper.

Love this place. Best value for skiing in Michigan. Plenty of inside space to warm up, eat, grab a beer, etc. I love the job they do making sure that people don't "camp out" at tables. They always have good food!