Coral Reef Resort & Spa, Havelock

Viel Raum für Verbesserungen. Unter Berücksichtigung der erhobenen Gebühren ist der Service gelinde gesagt schlampig, die Gegensprechanlage funktionierte nicht, das WLAN ist erbärmlich, da an öffentlichen Orten wie der Rezeption, im Restaurant usw. kein WLAN verfügbar ist, das Essen ist unterdurchschnittlich und das Frühstücksangebot ist unterdurchschnittlich Was, gelinde gesagt, das Bessere ist, plus 15 Minuten Wartezeit auf eine Nachfüllung, wobei der Koch nicht weiß, was Eier mit der Sonnenseite nach oben bedeuten (sehr seltsam). Insgesamt mag es zwar Absicht geben, aber mangelnde Professionalität und Schulung und Orientierung des Personals können zu einem Rückgang der Auslastung führen, da wiederholte Besuche möglicherweise überhaupt nicht stattfinden und Empfehlungen andere von der Wahl dieses Ortes abhalten können.

What a fantastic experience at CRR! The room, the private beach, the pool side bar/ dinning space were amazing! Overall the property has a great vibe. Can’t wait to be back during the peak season to experience the other activities which are not currently active (mangrove exploration etc).

Very nice. I have stayed on 3 of the Andaman Islands and this is by far the nicest hotel. The staff, many of whom are from Sikkim, are welcoming and helpful and speak enough English to make this easy for a non-Indian guest. The buildings are 2 stories. My room was upstairs with a balcony overlooking one of the two pools. It was well set out, very clean and well lit. There was a big comfortable bed, coffee table and chairs, minibar fridge, the usual kettle and tea/coffee plus jars of sweet biscuits. The bathroom was a little cramped but the shower was big and had reliable hot water. There is a restaurant and a café, the latter with a real coffee machine which seems to be pretty rare. The food was okay, not super gourmet but good enough, and the wait staff went out of their way to be helpful. There is a bar serving a wide range of alcoholic and non-alcoholic drinks at reasonable cost. I also had a good massage in the spa again at reasonable cost. I would be very happy to return to the Coral Reef in the future.

It is a good resort on the beach. 2 swimming pools, live music in evenings, good breakfast spread, lavish rooms = good holiday! The resort seems to have space crunch yet they've managed to give good experience to travellers. It is at reasonable distance from major attractions. Although the restaurant takes longer time to deliver the food order, it was delicious. The beach is at walkable distance and the entire stretch (including for resorts nearby) have wonderful view

Thankfully - the island and the property have enough to offer that in spite of all the team's missteps, we had a great weekend. If you're scuba diving (or otherwise looking to spend most of your time outside the resort) I'm sure you'll be okay. Unfortunately we had a lot of trouble with the service from the hotel management and poorly trained staff. 1. When we checked in, our room still had sand everywhere. In the 5 days we were there, housekeeping didn't get our room properly cleaned even once. Many days they entirely forgot. If they did, they did a really shoddy job (only doing the bed, not replacing the towels or anything in the bathroom. Not cleaning sand in the rooms. Not taking away dishes). 2. At the restaurants - they never got my partners order right even once in the 5 days we were there. Orders came incorrectly and/or over 45 minutes late. One morning we came to the cafe that opened at 11 am. We sat there until 11:20 before someone took our order. Seems the chef only came by 11:30, our first order came by 12:15 pm. And again, my partners order never came. This was a pretty standard experience for our days there. 3. Airport pickup/drop off was really sloppy. For the pickup, I think 4 different drivers contacted me about my airport information. Ultimately, the contact information they provided wasn't even the driver at the airport it was some other guy. Who also wasn't waiting for us - we had to call him and wait. For the drop off, the hotel was really not on the ball about arranging the full trip for us. We had to be be all of over them - especially for the Port blair jetty to airport piece. The hotel thinks that they're done after arranging a ride to the Havelok jetty from the hotel (i.e. calling the 1 driver they have on staff). 4. Finally - incredibly hard to get in touch with any hotel leadership or management. 90% of the staff there are trainees with less than a year of experience. If you want to speak to the hotel manager, you'll need 30+ hours of notice and have to stubbornly wait at the reception in order to get seen. After speaking with other staff on the island, it seems the resort has a reputation for poor management.

1 pro and many cons. Pros: 1. The ambiance and facilities are magnificent with private beach, 2 pools etc. But given the cost it was expected. Cons: 1. The staff is not at all capable to handle the guests requests. They are just inexperienced. 2. The sliders to the room were without locks. Could be opened from both sides. When requested for maintenance staff, One person appeared but then disappeared for a full day. When complained again, another person came after 24 hrs but at least the provided the keys. 3. Requested for room cleaning, but when we came back, it was not done and no one was available to clean at night. 4. The food was not at all worth the hotel. 4. When we checked in there were no towels, no mats etc. had to specifically request them. Not sure how they prepared the room.