Gastnutzer
7. Juli 2022
This review is purely to warn those who might be considering staying here – do yourself a favour and find somewhere else, literally anywhere else. You can get much better rooms, in better locations for less money in Sorrento (we know this because we did)! The room itself was fine, definitely nothing to write home about, but fine. The building itself is just a no-go. Tucked away in an industrial style area, no signposts, nowhere near where google maps told us it would be (2 different taxi drivers failed to find this place). First impressions; the building is just simply run down and dirty! The lift that takes you up to the ‘suites’ looked condemned – just plain dodgy (as were the other quests to be honest). Within minutes, we had music blaring through our wall. We have NEVER walked out of a hotel or apartment before and I have never given a 1 star review – but I hope this stops other people making the same mistake we did, because we literally ran away minutes after checking in! Yes I did try and resolve the issues with Colors&Suites: The host had also run away after check in – I can’t say I blame him! Yes I did try and contact them by email a couple of days later, and no they did not care - luckily I managed to sort this with the third party booking site so it helped I had an extremely rude email from the host to back up my initial complaints. This may look cheap and cheerful… but it’s not even that cheap, let alone cheerful!
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