Sunrise Village Hotel Apartments

Wir sind gerade von einem 2-wöchigen Aufenthalt auf Skopolos zurückgekehrt, einer wirklich wunderschönen griechischen Insel, die wir empfehlen können. Sunrise Village oder die Imagine Hotel Group, deren Eigentümer sie sind, können wir jedoch nicht empfehlen. Der Komplex wird gerade renoviert und man hat uns die Apartments mit Fotos von renovierten Wohnungen verkauft, nur um uns dann in zwei nicht renovierte und inakzeptable Apartments mit rostigen Heizkörpern, kaputten Duschen, herunterhängenden Schranktüren, freiliegenden Kabeln, tiefsitzendem Schmutz und Klimaanlagen zu stecken, die aussehen, als sollten sie abgerissen werden. Und das ist erst der Anfang. Auf den Fotos hatten wir ein einfaches, aber sauberes und schönes Apartment erwartet. Das war unser Traumurlaub nach der Pandemie für uns und unsere Kinder. Stattdessen verbrachten wir die ersten beiden Tage gestresst und mussten schließlich aufgeben, weil der Eigentümer so wenig hilfsbereit und unhöflich war. Die Rezeptionistin gab zu, dass wir nicht die ersten waren, die sich beschwerten, und sagte, dass wir in die Apartments gesteckt worden waren, weil wir so früh gebucht hatten!!!! Sie gab zu, dass die Website irreführend ist und erwähnt nicht, dass nicht alle Apartments renoviert wurden, obwohl sie sagte, dass sie das erklären sollten. Die Reservierungs-E-Mail enthielt Hyperlinks zu renovierten Zimmern, also ziehen wir in Erwägung, die Sache weiter zu verfolgen, da uns etwas falsch verkauft wurde. *********** bat uns, zunächst mit dem Eigentümer zu sprechen, was wir auch taten. Die Hälfte unserer Gruppe wurde umgesiedelt. Als wir darum baten, dass unsere gesamte Gruppe umgesiedelt wird oder wir eine Rückerstattung erhalten, erhielten wir eine E-Mail auf Griechisch, die unglaublich unhöflich war und besagte, dass es keine Rückerstattung geben würde. *********** schritt ein und erstattete uns einen kleinen Geldbetrag, als der Eigentümer dies rundweg ablehnte. Die Hälfte unserer Gruppe wurde auf einen anderen ihrer Standorte verlegt, was bedeutete, dass a) wir nicht auf demselben Standort wie unsere Kinder waren und b) wir in ein Hotel verlegt wurden und nicht wie gebucht Selbstversorger waren, was bedeutete, dass unsere Kosten in die Höhe schossen. Die Küchen sind sehr schlecht ausgestattet mit kaputten oder schmutzigen/sehr alten Geräten. Schmutzige Stofffetzen werden als Vorhänge an Drähten aufgehängt. Für alle Elektrogeräte werden alte, schmutzige Verlängerungskabel verwendet. Der Terrassentisch in einem Apartment für 4 Personen ist so klein, dass man nicht 4 Teller darauf stellen kann. Die Polsterung der Stühle war schmutzig. Der Fensterrahmen im Zimmer meiner Tochter war kaputt und wurde mit einem Scharnier zusammengehalten. Die Liste geht endlos weiter. Buchen Sie hier nicht. Anbei einige Fotos. WIRKLICH enttäuscht 😞

No WiFi in a hotel - No tv channels- No lifeguard in a pool-the furniture is old and need to change. Just the view is good if stay in a frond room's. I think is a to mutch 120 euros per day and with no morning lunch and all the other's.

Our first visit to the Sunrise and it didn't disappoint. We had a one bedroom apartment and it was fabulous. The only downside was the lack of storage, could do with a few more shelves in the bedroom. However, we did make use of the woven baskets that were scattered about the apartment, so we managed, it didn't spoil our experience. I understand that all rooms are now refurbished. There are rooms low down which don't have patio doors or views but it depends on what you book. We emailed the hotel before going even though we'd booked with Jet2 to ask for a room with a pool/sea view, and we got one. The room was cleaned everyday, cleaners all lovely, the pool was cleaned everyday. There is no pool bar but you can get cold drinks, including beer, at reception. The surroundings are lovely and it is well maintained and looked after. Thank you to Vasso in reception, who made us feel very welcome and is lovely and friendly.

This is a very nice place. Modern and clean and has everything you need. Also very kind and helpful service if you need any help. We are happy with our stay here. Will recommend it for others. Also near the town, just a 5 min walk away across to the ocean.

This is a transparent and factual review regarding our experience of staying at a STANDARD STUDIO at the Sunrise Village 9th June 2023 This holiday was booked through the OLYMPIC HOLIDAYS website. There is a 20-picture sequence comprised of 5 images general hotel, 13 images of renovated rooms and finally just 2 basic wide angled pictures of a non-renovated room. There is NO written comment on the website stating which rooms have or have not been renovated. We had unwittingly booked a STANDARD STUDIO - INLAND VIEW anticipating it to be a renovated room: our room 204 was NOT a renovated room. OLYMPIC are contracted with the hotel to supply both renovated and non-renovated rooms. The STANDARD rooms continue to be poorly maintained awaiting future renovation. The room is spacious, cool and is cleaned every day but has many issues which rendered it unacceptable considering the price paid to Olympic, namely: - • A very rusty freestanding refrigerator (the original redundant fitted fridge is behind a screwed-up door under the rusty two ring hob) • Corroded shower base trim with sharp exposed metal edges. • Old rusty radiators. • Old hard uncomfortable bed • Corroded bathroom fittings, chrome plating worn off tap, loose corroded soap holder and a failed sink plug that empties a full sink in 30seconds. • Trailing sockets and cables for fridge and high wattage items (Kettle/coffeemaker) • Rotting bathroom window which could not be closed • Old noisy air conditioning unit which has a very musty smell (Health Hazard) • Shower door that would not close properly creating a slip hazard floor around the sharp base edges. After emailing just a few pictures to OLYMPIC on 13 June 2023 we were contacted by reception who showed us a deluxe 1 bed Suite which was a renovated unit (room # 310). We were allowed to transfer to this room at no extra charge for the remaining 9 nights. The move, prompted by the Olympic Resort Manager, was an improvement and much appreciated, however it was not without its problems. The room was a “Ground floor” (Greek nomenclature) which is really a basement/cellar room (English translation) with: - 1. No Balcony or terrace (contrary to OLYMPIC Website accommodation description) 2. No view from the small studio window which was at ground level (No inland view or any view whatsoever) 3. Adjacent to a continually noisy operating compressor room and cleaners’ storage area. 4. Did not contain a “Fully Equipped kitchen” as described on the Olympic Website: it just provided a kettle, a toaster, and a sandwich maker. There were NO hobs, oven, or microwave to cook meals so eating out became mandatory. 5. The Studio contained NO chairs or table to sit at and eat a proper meal: outside a very small glass table and chairs was available upstairs by the car park PEDESTRIAN ENTRANCE 6. The hanging space comprised 2 hooks with rope loops holding a small rustic wooden pole to put hangers on. There were no other drawers, cupboards, or proper shelves to s

Having done a split holiday between Skiathos and Skopolos we’d stayed in a lovely 2 star studio for the first leg. Having been really excited to stay on Skopolos this was quickly extinguished when we got to our apartment. Clearly one half has been renovated and the other half is in need of modernising. The reality is my photos. Having paid an awful lot of money for our trip with Olympic it’s clear they get the rooms that are not great but you don’t know this. The bathroom was full of black mould, the toilet leaked, the balcony has nothing but a tiny beach umbrella that didn’t work for shade. We had a studio and an apartment both the same one at the back by the pool the other at the front overlooking the sea. The best bit, the view and the staff were really pleasant. Please pay attention to which type of room you may get as you’re likely to be very disappointed.