Gastnutzer
15. Juni 2024
A VERY DISAPPOINTING VACATION TURNED INTO A NIGHTMARE. If you ever were to travel to the hills for some tranquility and hospitality with your family and friends, it’s advisable to avoid this place. Even though, as thoroughly advertised, this property is primely located in the hills, its staff and facilities (including food) are horribly placed. The retreat manager, and the staff feel that the resort be converted into a night club with the noise decibel reaching the roof (at 10:30pm). When protested, there is a sheer ignorance to customer satisfaction and an explanation is given that drunk customers need to enjoy as it is a hotel. Additionally, payment in advance to such a property where power cuts are frequent can be a nightmare especially when traveling with toddlers and senior citizens. Lastly, the building with its so called amenities is dilapidated and not in use, food proclaimed in the provided menu in nothing as promised. This property is absolutely not worth it.
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