Royal Hotel Singleton

I've recently returned from a 2 night stay at the Royal I was allocated room #1, which was upstairs at the front of the hotel. The room was not large, but I expected that. Everything appeared very clean and well presented. The double bed was very comfortable as we're the 4 pillows. There was a small fridge, adequately sized wardrobe, desk and chair. The aircon worked very well, it was hot outside but I had the aircon on 24 degrees with the fan set to low and at times I had to turn it off as I was getting cold. Just outside my door was a tea/ coffee station with a kettle and microwave, very handy. About 3 meters to the left were 2 separate shower rooms. Down the end of the hallway were 2 separate toilets and also a men's toilet, which also had a shower. Also down this end was the entry to the balcony which had a lively view over the park across the road ( as did my room). The pub downstairs is very comfortable and well patronised with friendly staff and great food. There is also a beer garden and drive through bottle shop. When exiting the hotel to the left there is Kentucky fried chicken a short distance down the road and further down is Macdonalds and Hungry Jack's. To the right is BWS ,and outside BWS there is also a bus stop where buses 402, 403 and 404 will take you to the shopping mall, which is otherwise about a 20 minute walk away. I was aware of the road noise in the front rooms. I don't think I've seen so many semi trailers before in my life and they seem to passing at all hours. I did bring earplugs but could still here them but I suppose you sort of get used to the noise.... I feel that if the front room windows were double glazed it would make a huge difference and worthy if a 5 star review The accommodation here is excellent value for money and I'd have no hesitation in recommending this property

You don’t expect any meals to be wrong but when you get 2/2 meals wrong, that’s not a great start. We let them know that we were missing steak from one meal and eggs from the other, to then be told we are correcting this and won’t be too long. 15 minutes later, already received food is now cold and they request further payment for the steak and eggs that has already been correctly paid for, at this stage we said forget about it. They returned apologising for the misunderstanding and offered a drink voucher (a drink voucher doesn’t make up for the missing the steak). This is a place we regularly attended but after tonight, we will not be returning.