Coller Boutique Capsule Hotel@Chinatown

Eigentlich ist es in Ordnung. Warum gebe ich diese schlechte Bewertung ab? Wenn etwas passiert, kann ich das Hotel nicht erreichen Ich bin sehr gespannt, ob das Hotel seinen Service verbessern kann. Sie können eine Telefonnummer hinterlassen oder an der Rezeption klingeln.

Location - prefect, has lots of bars and restaurants and cafes right below and across, less than a minute walk to Chinatown market alleys which has more bars, restaurants, souvenir stores and tourist traps. About 2 mins walk to Maxwell MRT and the famous Maxwell food centre and Chinatown Complex Market, and less than a minute walk to beautiful chinese and hindu temples. Staff - wonderful, helpful and welcoming. Room - very cold and the capsule was comfortable, the ladder to the upper bunks were thin and not very comfortable to use but its quite typical at many other capsules and good thing it’s very sturdy. Room was very narrow as there is not much space between the capsules and wall so it will be hard to fit many luggages if the room is fully occupied and there’s limited space to walk with people’s shoes around (still manageable). Amenities - everything provided (towel, slippers, toothbrush, toothpaste, earplugs). Water dispensers available. No tissues in sight unfortunately. Bathroom - unfortunately this is the dealbreaker for me, while it is a personal preference that I dislike wet toilets and that majority other capsules have shower mixed with toilet, I wish that the management would be more transparent by posting photos of it. The toilet smells a little due to irresponsible guests. While it is understandable that there is only two toilet-showers available to the whole floor and that staff are not available beyond certain hours, the trash bin could be bigger or more than one, as the guests pile up thrash really fast into the small bin and scents could be put in the toilet. Other facilities: At the top floor, the laundry machine seems to be working as I saw others airing their laundry but I could not find detergent anywhere and the laundry was full of water. Kitchen was empty as it is still being renovated, but there was a lot of grime on the floor and cleaning supplies were not stored properly which was unfortunate considering guests were still using the kitchen bar to eat as there are no other place to sit.