Casa Lavanda Boutique Hotel

Es gibt nichts Besonderes an diesem Hotel. Die Zimmer sind klein und für das, was man bekommt, unverschämt überteuert. Die Farbe blätterte von der Wand und die Dusche sah aus, als wäre sie in den 1980er Jahren gebaut worden. Die Anlage ist hässlich. Ich dachte, es gäbe Gärten, aber es gab nur ein paar Blumen und einen ekligen Teich neben einer Baustelle. Das Hotel verlangt für das Wasser in den Zimmern eine Gebühr, obwohl das Wasser dort nicht trinkbar ist. Als wir abreisten, rannten die Mitarbeiter tatsächlich zu unserem Auto und verlangten, dass wir ihnen 64 Lira für das Trinken des Wassers im Zimmer zahlen, nachdem wir über 14.000 Lira für unser Zimmer und unsere Mahlzeiten bezahlt hatten. Es war ein lächerlich unwirtliches Ende unseres Besuchs. Es bestätigte auch meinen früheren Eindruck, dass sich das Personal an der Rezeption aufdringlich und unwillkommen fühlte. Nur schlechter Kundenservice und Liebe zum Detail. Ich bin mir nicht sicher, warum dieses Hotel denkt, es sei ein Elite-Hotel, obwohl es in Wirklichkeit nur ein überteuertes Hotel ist. Der Unterschied liegt in der Qualität und dieses Hotel ist einfach völlig unzureichend. Das Essen war entweder gut oder schrecklich. Es schien kein Dazwischen zu geben. Das EINZIGE lohnende Element war das ausgezeichnete Spa. Ich hatte eine fantastische und preisgünstige Massage. Ansonsten ist dieser Ort praktisch ein Betrug.

Das Zimmer und das Hotel waren wie abgebildet und entsprachen den Erwartungen in der Natur. Sehr sauber und ästhetisch. Am wichtigsten war, dass das Personal sehr freundlich und hilfsbereit war. Der Kundenservice war großartig! Ich würde bald wieder hier übernachten!

It is definitely a 10/10, I could not think of anything they could improve on. We were looking for a staycation that was close to istanbul, and luckily found Casa Lavanda, which turned out to be one of the best stays I've ever had and definitely the best close to Istanbul. From the pool to the rooms to the restaurant, the amazing gardens and fresh ingredients, casa lavanda is a MUST visit.

Amazing! We were a large party of 6, and required some special accommodations, which they were so helpful with. The staff were kind, responsive, and spoke English. The rooms are cozy and super well equipped. The breakfast ingredients were locally grown and the dinner was delicious. The grounds are lovely, and we couldn’t get enough of the little hidden corners and seating here and there. Special thanks to Mustafa for catering to all our needs. We can’t wait to be back!

Where do I start with my experience at this place? Let me tell you why I wasn't impressed. The team was friendly, the room was clean, and the food was decent, with an attempt at making it fancy. But there's a catch if you're a vegetarian – not much to choose from. And remember, you'll be eating here for all your meals because there aren't any restaurants nearby. Now, for the not-so-great parts. The room was really really hot, and the AC wasn't working!!!! When we tried to eat lunch on the terrace, it was too hot out there. Inside, there was just one fan, and it seemed everyone wanted it. But wait, there's more! They were not able to repair the AC in our rooms, and, when we asked to change rooms, they took their sweet time. Suddenly, their solution came at 10h00 pm!!! after we finished our dinner, they found available rooms! Sadly, those rooms were on higher floors, not great if among the group you have elderly not good with stairs. That night was a nightmare – so hot, it was hard to sleep. It made it tough to enjoy the view or the garden or get the value for our money. The ending wasn't any better. We decided to cut short our stay, and when we checked out, they refused to give us a refund for the second night. Why? They said we stopped them from renting out those rooms, but they offered us other available rooms later that night! We were really disappointed. Their focus wasn't on keeping customers happy, and they have a lot to learn about customer service.

Kahvaltı deneyimledik. Ancak Telefonda verilen fiyat ile ödemesini yaptığımızdaki rakam farklı olduğunu için sonra telefonda görüşmek istedim. Aradığımda birisi 550 lira, bit başka kişi 620 TL, bugün 716 TL demesi başka birisi 745 TL dedi. Anlamadım gitti. Telefonda görüştüğüm kişiler “ilgiliye bilgi vereceğim size geri dönecek” , “fiyatları kontrol edip size bilgi vereyim” “fiyatları kontrol edip döneyim” denildi. 3 kez!!!! İlgisizlik ve tutarsızlık problemleri var

Her seferinde harika bir deneyim sunuyor, konaklamadan yemeğe, havuzdan spa alanına kadar hepsinden çok memnun kaldım. Tüm ekibe çok teşekkürler. Kendinizi yenilemek istediğiniz her an için tercih edebileceğiniz ilk yer diye düşünüyorum.

Bugün Casa Lavanda’da harika bir gün geçirdik! Son dakika verdiğimiz karar ile gittiğimiz bu yerde, unutulmayacak bir gün geçirdik! O kadar sevdik ki, üç gün sonrası için rezervasyon yaptırdık! Neden? Çünkü, Casa Lavanda, doğanın içinde harika vakit geçirmemiz için her şeye sahip! Eşsiz doğasının içinde, 21 dönüm alan üzerine kurulmuş olan bu kompleks, Toscana’da olduğumuz hissini verdi! Harika kezzetlerin sunulduğu restoranı, özenle döşenmiş lounge’ı, eşsiz doğası, romantik duyguları coşturan bahçe ve göleti, serinleyebileceğimiz güzel havuzu ile kendimizi büyülü bir ortamın içinde bulduk! Şunu da belirtmeden geçemeyeceğim: Otelin hemen girişinde bizi karşılayan Ertuğrul Bey; Casa Lavanda’yı bize, gezdirerek tanıtan Hikmet Bey; resepsiyonda güler yüzü ile karşılayan Bahar Hanım ve otelin diğer tüm personelinin yakın, içten ve samimi yaklaşımı, iyi hissetmemizdeki önemli etkenlerdendi! Teşekkür ederiz!

Şehirden hem uzak hem yakın cennet gibi biyer. Kafa dinlemek için birebir. Yemekleri harika. Olumsuz yazılacak hiç bir şey bulamazsınız burayla alakalı. Mutlaka gidilmesi gereken bi otel. Personeli çok güler yüzlü. Şiddetle tavsiye ediyorum. Bayılacaksınız.