Holiday Inn Express Hotels in Sherwood

This is a very nice hotel and I believe it to be relatively new. Room decor was nice and the pillows were the nice comfy ones with a choice of firmness. We had a late checkin after 7:00 PM, but that was not a problem. Stanley at the desk was friendly and accommodating. He gave an air of professionalism in the way he handled his job. We chose this location after looking at reviews and because of price. The Cabot, AR location was a little closer but staying in Sherwood saved us about $30 over the price in Cabot. We got in our first room and found that the air conditioning unit was literally frozen over and while it was running, it was not cooling. Hubby made a quick trip downstairs and Stanley moved us to a new room. A minor inconvenience as I had not unpacked any luggage. I had read a review that said someone with the same issue was not given a different room, but that was not the case for us. I still love that this stay and the last stay at Holiday Inn Express both had small Keurig coffee makers in the room with K-cups. Before bed I made myself a cup of tea. There was plenty of coffee and tea K-cups but there was only one packet with sugar, creamer and coffee stirrers. I also like that they still use plastic liners in their garbage cans. Much more sanitary than not using them. The one thing that I usually use is the dirty clothes bag in the closet but that was missing. A minor inconvenience. Breakfast was the usual fair of cereal, muffins, bagels and warm (or should have been) food of scrambled eggs, sausage, bacon, premade omelets and potatoes. They had just put out fresh bacon so it was hot and good. But, nothing else was hot or really even warm. I felt the warmer and it felt hot but I suspect that maybe no water was put in the bottom. But that is only a guess. I’m not a complainer, so I did not mention it to the breakfast hostess. A plus was the automatic pancake maker that made small pancakes in one minute at the push of a button. Coffee was good. Their new cinnamon rolls are delicious. Overall this was a good stay but would have been great with hot food, adequate coffee condiments and a laundry bag. Still a good value for the price.