Gastnutzer
31. März 2024
Went to the restaurant yesterday( public holiday). We have arrived at 7.40 pm and the first thing the waitress named Mary said to us was “you better hurry up and eat because we will be closing at 9 pm to the dot”. no greetings. nothing. When she picked up the menus off the table, she was in such a hurry and ended up dropping some of my cutlery on the floor but never even bothered to pick them up or replace them with new ones. When the food arrived at the table, she just slammed the food on the table and didn’t even bothered to pour water into our glasses. Mind you, this is a fine-dining restaurant and we expect high standards. Even though the restaurant was meant to close at 9 pm, she stared packing everything up by 8.05 pm. It was very noisy in the back, dropping things and chatting. By 8.40 pm all the lights were turned off and they were ready to leave, while we were still eating. Halfway through our meal, she left the dessert at the side of the table, leaving the ice cream to melt. Restaurant closing for dining at 9 pm does not mean that the workers get to go home at 9 pm as well. The standard service should be provided until 2100 hours and the cleaning can commence afterwards. Zero stars for the service
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