CitiGO Hotels in Shenzhen

Es war der Geburtstag meines Freundes, deshalb fragte ich über WeChat, ob sie einen kleinen Kuchen schicken könnten. Sie lehnten ab, boten aber an, Langlebigkeitsnudeln bereitzustellen und das Zimmer zu dekorieren. Das war eine ziemliche Überraschung, da nur wenige Hotels Zimmerdekorationen anbieten, und diese waren wirklich sehr schön. Es war keine schlampige Arbeit; das ganze Zimmer war mit Blütenblättern bedeckt (wenn auch künstlichen), und sie hatten nicht einfach nur ein paar Handtücher gefaltet und aufs Bett gelegt!

The service at the front desk is smooth and nice, especially the girl named Gaga, she is very polite and patient. The bed is nice and supportive, the room is clean and the laundry room with the gym is very chic.

Room design is rather odd, no table or common area to share take away food or to hang out, had to sit on each other’s beds. The sofas were very dusty and the staffs refused to vacuum it and suggested to just use the air purifier in the room… The toilet design is very bad. There’s no hangar in the shower and you had to place your clothes and towels ontop of the toile bowl. There supplied face towel are too large to wash your face with. The drawer in the toilet needs to hold unnecessary items like slippers and face towels because the room lacks proper storage cabinets. The “luxury shower” is a joke, the water pressure/flow is way too small to utilise the top shower head properly and it felt like the water is dripping not showering. The automatic sensors in the room would turn off the lights and ac if they sensed no one is in the room, idk if the sensors are visual sensors that infringes privacy. If you shower for too long, the lights in the shower would turn off too because the sensor is around the toilet bowl not the shower. Location is great if your travel plans are around nanshsn qianhai area.

I stayed in Citigo Huange Futian during 24 Aug 25 to 28 Aug 25 as a first-timer traveller to Shenzhen. I was very impressed and pampered by the warm reception and service rendered by the front desk staff. One particular person (a female staff whom I believed is a manager) was even took the initiative to send a warm glass of soybean milk to my room at Room 8421 (without me asking) when she saw that I could not get the drink at the dining area. Very impressive service. I was so pampered. It is this great experience that prompted me to subscribe for the H World Club as member.