Gracellie Hotel

Clean

We stayed at The Gracellie again because we had enjoyed our previous visit. We were absolutely thrilled to find out the swimming pool was open because it wasn't before under the old management. It is a heated pool, very clean and a welcome dip was had on quite a few occasions. The only thing that let's the area down is the lack of sunbeds. In fact there was only one that really was not fit for purpose. The room was a Seaview and it did not disappoint with the stunning views of the Sea and Cliffs. The Beds are comfortable and the pillows and bedding are great. We had tea and coffee making facilities in the room however we were a bit disappointed to find only once was it properly replenished but we managed and went downstairs to retrieve some ourselves. The Breakfast is amazing and the Lady who served us is a real credit to the hotel. The Manageress is absolutely lovely along with all of the reception staff. The hotel has discontinued the evening meals which is a crying shame and do not make the most of the decking area. They used to hold music events which always was very popular with guests and the public. The Hotel is such a lovely place however I am concerned the actual owners are not giving it the attention it so deserves with the little extras that encourage people to stay. We enjoyed our stay and will rebook in the near future.

Just had an amazing afternoon tea at the hotel was delicious and filling. Hotel might not look much from the outside but the interior is lovely and modern. Very attentive lady at reception who also served us afternoon tea. Kept checking everything was OK. Amazing view of the sea from the dining room. Highly recommend

Had lovely afternoon tea there today! Lovely selection of sandwiches and cakes. Plenty of tea and coffee too. Lovely friendly host who couldn’t do enough for you! Would definitely return, just need few more people to know about the hotel and it’s facilities 😊

I had a very clean bright room and a comfy single bed. Normally I dislike single beds as they are too small. One biscuit left on first day, but not repeated. However tea and milk were supplied. My problem was it was empty the hotel and in the evenings no staff around which was concerning being on my own. I had to unlock the front door at 8 p.m. after being out to dinner and walk through an empty hotel to my room. A bit unnerving as I am of the older generation. Breakfast was basic, one of each item i.e. bacon, egg, sausage etc but cooked OK. Toast, cereal and yoghurt available. Location was OK, close to the beach, but a long uphill walk to town and station. However, I managed to walk it all. Highlight was the lovely gentleman running the reception till 8 o'clock in the evening. He was always ready with a chat and it broke up the day to have someone to talk to. Would I stay again? Yes as it was a reasonable price, but maybe with a car next time.

Lovely hotel, staff are friendly and helpful - especially Sara serving breakfast! Great location, clean rooms, sea views and swimming pool. Stayed last year and enjoyed it so much we came back again this year - will definitely be back next year too! Highly recommended

Amazing stay at the hotel, very friendly staff. I had sent in decorating pack with balloons as it was a birthday occasion, and the staff had decorated the room prior our arrival for the little suprise birthday. 10min walk to town centre from the hotel, and very close to the beach, great location.

Had an absolutely fantastic stay with our two dogs. Staff were very friendly and helpful. Hotel was spotless and for a hotel that caters for dogs there was absolutely no doggies smells. Location was fab and we had a triple room with a sea view. Although we didn’t get time to use the pool it looked very inviting. Thankyou for a wonderful stay.

Very nice Hotel very friendly also great with dogs as we have two pugs we have stayed here once before a couple of years ago and it’s always been very friendly and welcoming. We really like it. it is conveniently situated along Shanklin seafront we were a little disappointed that the restaurant wasn’t open, but apart from that, we had a lovely stay