5-Sterne-Hotels in Harbin

Das Habsburg Hotel in Harbin war von der Ankunft bis zur Abreise ein unglaubliches Erlebnis. Das Hotel hat von Anfang an ein europäisches Thema. Das Personal an der Rezeption begrüßt Sie immer freundlich, wenn Sie ein- und ausgehen. Die meisten Mitarbeiter sprechen Englisch und sind sowohl Einheimischen als auch Ausländern gegenüber zuvorkommend. Das Zimmer war makellos und geräumig, die Betten waren bequem. Das einzige Problem, das wir hatten, war, dass es im Zimmer zu heiß war und die Temperaturregelung der Klimaanlage nicht funktionierte, sodass wir die ganze Nacht bei geöffneten Fenstern schlafen mussten. Abgesehen davon gab es am ersten Tag der Ankunft kostenlose Snacks sowie Gutscheine, um das volle Erlebnis eines russischen High Tea sowie eines Cocktails am Abend an der Bar zu genießen. Dieses Hotel hat alle Erwartungen erfüllt und ist ein erschwingliches Hotel für einen Aufenthalt in Harbin. Die Lage war perfekt, es befand sich in der Nähe der Songhua-Seilbahn, der Zhongyang-Straße, wo Sie lokales Streetfood genießen können, und in der Nähe der Sophienkathedrale. Wir haben auch das Mittagessen und Frühstück im Hotel genossen und der Service war fantastisch. Die Managerin Jenny war herzlich, freundlich und zuvorkommend und sorgte dafür, dass wir uns wohl fühlten und uns gut bedienten. Das Habsburg Hotel ist definitiv ein Hotel, das ich bei einem Besuch in Harbin empfehlen würde.

Pros:  Very helpful reception staff. Especially Yuyue and Jiaqi. It is not 100% certain that my spelling is correct since they do not speak English (along with the rest of the staff at this 5 star hotel in a city of more than 10 million people). Comfortable beds and decent pillows. Clean bathrooms. We had a free upgrade - see Cons! Cons: ”Non-smoking” room is a joke. The guests DO smoke everywhere. There are a lot of fabrics used in the rooms for the decoration, and smoke penetrates them to a great extent. In order to find a room with decent air quality, we had to change our rooms twice. See Pros! There was only a very limited selection of biscuits and fruits available for the advertised ”luxurious afternoon tea.”.

Strategische Lage neben der Central Street. Die Ausstattung ist vollständig, die Details sind aufmerksam und das Zimmer ist etwas kleiner. Der Service ist aufmerksam und enthusiastisch, insbesondere Manager Lin Jing. Als wir eincheckten, sah er, dass viele Leute und Gepäck da waren, und ergriff die Initiative, um uns um die Betreuung zu kümmern. Die Rezeption bereitete auch Nachmittagstee zu von 10 bis 9 Uhr. Es gab nicht viele Sorten, aber alle waren köstlich. Auch Milch und Obst wurden abends geliefert, was sehr rücksichtsvoll war. Als es während unseres Aufenthalts zu einem plötzlichen Wasser- oder Stromausfall kam, sorgte Manager Lin Jing ruhig, schnell und proaktiv für vernünftige Lösungen aus Sicht der Gäste, was sehr schön war. Gerade wegen dieses proaktiven und aufmerksamen Service haben wir das gemacht Darunter sollten Sie nicht leiden. Wechseln Sie in ein anderes Hotel und warten Sie auf die Lösung des Hotels. Im Sommer, wenn es so viele Menschen und Kunden gibt, ist es wirklich lobenswert, dass das Hotel immer noch diese Art von Servicequalität und aufrichtige Einstellung bieten kann.

Overall this is one of the best hotels i have stayed in. Rich cultural history and uniqueness. I shall put the negative part first before I put the positives at the end. Cleanliness I marked down because someone before me put flowers into the bathtub and there were random roses petals coming out of the knob that controlled the drainage of the bath tub. There were stains on the bathtub too. Location I put 5 but actually I would rate it 4.5. The street that the hotel is on is extremely crowded and jam in the late mornings to night. It is highly likely that you will be dropped off near the entrance of the street and need to walk in if you cab. We decided to use public transport and walk in instead on the second time we came to the hotel. But early in the morning it was relatively empty and the cab could come in to pick us up. It is very near the walking streets / zhong yang jie. There was an event literally outside our hotel area. Got a chimney bread plus ice cream on the same street as the hotel but is diagonally on the opposite right. This booking is for a lower tired room. But when we went there we were offered discounted upgrades. Not free but at least it wasn't the price stated. We upgraded to the highest tier, a suite with dedicated sitting area and bathtub. Celebrated my birthday here. They prepared a cake. It was delicious 😋 Many costumes to try but most were too big. For reference i am 152cm 48kg. I managed to find a blue and white costume with a matching hat that was more fitting so I could wear it out of the hotel room to take photos in the reception area. The toilet staircase, the chairs in the reception, outside the elevator, a backyard and the restaurant are nice places for photo taking. The ancient elevator closes at 5pm. I am not sure when it opens. The restaurant had a promotion on dianping or douyin. Recommended for 4 people. But portions are typically huge and if only 2 people come likely to waste. We met another couple on our trip and we decided to share. Non hotel guests can eat in the restaurant too. Just before we left, we had a door gift too^^

This is a very nice hotel, close to the most busy central street. It has great location within 5 minutes walk to many interesting places. The hotel staff is very friendly. The service is very quick after request. We’ll definitely come back next time.

Die Lage des Hotels ist hervorragend, mit der Subway Line 2 direkt draußen, so dass es einfach zu erreichen Snow and Ice World, Central Street und andere Attraktionen. Das Frühstück war angemessen und sehr bequem, vor allem in extrem kalter Zeit, wenn man zum Essen ausgehen würde müde gewesen. Das Zimmer war bequem genug für eine gute Ruhe, und die Lobby hatte ein großes und beeindruckendes Design. Insgesamt, eine große Wahl für einen Aufenthalt, vor allem für diejenigen, die im Winter besuchen!

超預期的完美入住體驗！ 這次入住真的讓我非常滿意！一到酒店大堂，就感受到了貼心地服務！前台工作人員熱情專業，幫我快速辦理了入住手續，還主動升級了房型。 房間寬敞整潔，設施一應俱全：床品柔軟舒適，一夜好眠；浴室乾濕分離，備品品質高端；窗外視野開闊，江景盡收眼底。每日還有免費迷你吧飲品補充。智能化的燈光控制系統，體驗感拉滿！ 酒店地理位置也很便利，中央大街，聖.索菲亞大教堂步行可達。 特別感謝王經理的周到服務，讓我感受到賓至如歸。下次再來爾濱，一定會再次選擇這裏！ 推薦指數：★★★★★

We were delighted to find that our room was spacious and provided ample space for us to relax and unwind. The reading lounge in the room was a lovely addition, allowing us to enjoy some quiet reading time. The bathroom is spacious and clean. The check-in staff were friendly and willing to assist us with any inquiries or requests we had. The helpfulness and courteousness made the check-in process smooth and welcoming. Convenient Location: The hotel's location was truly advantageous, as it was within walking distance of Zhongyang Street, which is known as Asia's longest pedestrian street. This central location allowed us to easily explore and enjoy the vibrant atmosphere of Harbin. The inclusion of breakfast buffet and afternoon tea was a delightful addition to our stay. The hotel offered a decent selection of food during both meals, ensuring that we had a satisfying start to our day and a pleasant afternoon treat. Staff at the restaurant were always attentive and ready to assist us. They provided excellent service and ensured that our dining experience was enjoyable. Their attentiveness added an extra touch of warmth and hospitality to our meals. City Tour Arrangements: We were pleased to discover that the hotel had a local tour arranger at the lobby near the reception area. Ms. Tong Tong, the tour arranger, proved to be extremely helpful in organizing a private car for our city tour. She ensured that our preferences were taken into account and made valuable suggestions for places to explore. Professional and Polite Driver: Our driver for the city tour, Mr. Gwu MiAn, was exceptional in his professionalism and attentiveness. He took us to the places we wanted to visit and made sure we were comfortable throughout the journey. His kind and polite demeanor, coupled with his provision of water to keep us hydrated, added an extra level of comfort to our city tour. Overall, our stay at was memorable and enjoyable. The spacious rooms, clean bathroom, helpful check-in staff, convenient location, inclusion of breakfast buffet and afternoon tea with decent selections, and the attentive restaurant staff all contributed to a positive experience. We highly recommend this hotel to anyone visiting Harbin and seeking a comfortable and convenient stay.

The hotel does very little to communicate and fully explain in detail to their guests when they check in, we did not know that the hotel was offering dinner to their to its guest on the day of our arrival, we had to ask around, and in so doing it seemed as though we where trying to get crush for a free dinner, the package we booked for had an executive lounge happy hour and light dinner, we had to prove ourselves that we had booked and paid for a package deal. The hotel really needs to improve on their service and alert their guests on what is happening in the hotel so as to avoid embarrassing and unnecessary confusion. The room was clean, but the amenities offered are not up to par. The air conditioner was not making the room cool enough. The room was hot, and the air was tight. The food was good and we were satisfied, this was the best part for my family and I, we where actually skeptical thinking that it's going to be all Chinese but surprisingly we ate more than we anticipated for. The hotel is a good hotel. Would i recommend someone to go and stay there? Yes! But they need to seriously improve on communication and overall service towards their guests, especially foreign guests who want to try out Chinese cuisines, you need to raise the bar and look for service providers who are bilingual so as to facilitate a good service. And please add more pastry recipes to your menu 😋

這個酒店環境非常不錯，衞生也還非常可以，早餐也非常豐富，本來早餐以為是自助的，實際上到了之後，別人配比好的，這個配比的還是非常合理的，還是非常不錯的，酒店大堂確實非常大氣，旁邊就是劉老根大舞台，不過去的時間點不對，然後沒有看到。酒店的服務也還是非常可以，很有禮貌 服務態度很好，因為在旁邊吃飯，所以説退房的時候拖了一下，然後跟工作人員説了一下，工作人員也同意，沒有什麼問題。五星好評