Crown Spa Hotel Scarborough by Compass Hospitality

Very impolite staff felt like they didn't trust us the room and bathroom were dirty and I payed extra £100 for a sea view that was spoilt by bird muckno breakfast at 9am and when it came out bacon and sausage was raw definitely not a 4 star luxury couldn't complain as manager doesn't work weekends would defo not return

Sadly had three rooms due to some issues reguardless how clean they were and a smell coming from the bathroom, third room was ok and had a nice view over looking the sea and Scarborough harbour, pool and spa a nice touch and the staff were all friendly plenty of choice on the menu for food, just needs to address a few issues to make this worthy of it's 4 star rating and that to me should be considered luxury where as this felt more just above average but not luxury 3.5 / 5 location amazing staff amazing let down by the fire alarm going off which steam was to blame air vents were dirty this needs looking at, house keeping need to work more alongside maintenance to ensure issues are addressed. Safe in second room was broken but maintenance did sort this and were very friendly, reception and spa staff all excellent, can't comment on the food but had plenty of choice and had we not made plans we would of considered the curry night the hotel had on. Over all 3.5 / 5

房間較小並且老舊，水龍頭還有窗户都是很老的那種，地理位置不錯在小山上離海邊很近，但是設施完全稱不上四星級