Gastnutzer
31. Januar 2023
The hotel is situated in a very pleasant and peaceful location a few miles from Oberammergau. We had booked two nights here as part of an official 'arrangement' that included tickets for the 2022 Passion Play (postponed from 2020), dinner at the hotel on the first night, two breakfasts and a meal at a restaurant in Oberammergau during the three hour interval between the Acts. Unfortunately, there seemed to have been a misunderstanding or breakdown in communications between the organisers and the hotel, which resulted in our not being given the accessible room we believed we had booked. Fortunately we were able to use another room which, although not truly accessible, was fine for a couple of nights. We do not think the above was the fault of the hotel, who managed to arrange for us to park our hire car very near the Passion Theater in one of the very limited number of spaces available there. This was important because we were told that my partner would not be able to take her electric wheelchair on the bus that had been organised to shuttle guests between the hotel and the Theater. Similarly, the restaurant reserved for our inter Acts meal was not accessible, but again this was not the hotel's fault. The Aura itself is delightful. It caters especially for visually impaired people and those with limited mobility. Although we did not avail ourselves of these opportunities, various walks, events etc are organised to enable everyone who so wishes to be included in the numerous activities on offer. All the staff were very friendly and helpful. We enjoyed our evening meal and breakfasts there, and gluten free options were available. We would return without hesitation provided we could definitely be guaranteed an accessible room.
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