Gastnutzer
31. Januar 2023
First, allow me to say that being next door to the "mansion" requires nerves of steel and we are done with the noise that occurs every year (for the past 4 years), while we spend tons of money for peace and quiet you cannot imagine the loud machinery being utilized next door (multiple power washers, tile cutters, etc.) that make sitting out on the balcony and trying to relax impossible. Teams of workers begin showing up at 6 am, the machinery noise begins at 8 am and doesn't stop until after 4 pm. It literally makes sitting out on the balcony and enjoying the view impossible during the day. (Last year, the owner of the mansion decided to tear apart all of the pavers on the driveway and we dealt with jackhammers, dust, tile cutters, sometimes 4 pieces of equipment at the same time. There IS no peace and quiet at all. This year we dealt with that along with insufficient items in the unit (2 coffee cups and we had 4 people?), cabinets in our kitchen were never updated, not cleaned properly, damages in unit and property manager did not even respond to our message we left immediately upon entering the unit. Several days later I went in to the management office to follow up and the management staff told me I was being aggressive. (I asked why they thought my comments on the condition of the unit were aggressive - as that was certainly not my intent - and I was told that it was my body language). Very strange indeed. To her credit, she dropped off cups and dishes so that we could feed our guests. Still never hear from the property manager. The icing on the cake was the elevator outage that occurred on the day before we left. We were on the 6th floor and it remained out until the time we departed. My husband carried all of our items down 6 flights of stairs - which required about 10 trips. They did offer to send cleaning staff up to assist and my husband said they probably wouldn't show so we did not wait for their assistance. The real kicker is that the rental rates are skyrocketing next year. We won't be back. Ever.
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